eIssueTracking vs Vision Helpdesk vs Problem Solver

Starting Price

$29.00/month

$8.00/month/user

$8,000.00

Best For

From start ups to large companies, customers trust Giva with their customer support or help desk needs.

Ecommerce Business, Online Business, Software Companies, Support Industry, Web Hosting Companies - Any only business that wants to support their customers via Email, Phone, Chat, Facebook and Twitter

Problem Solver Software designed with Integrated Management Systems in mind and can handle a variety of Quality (external and internal), Environmental, and Health and Safety issues.

Rating


4 / 5
(1)


4.5 / 5
(27)

(0)

Ideal number of Users

2 - 1000+

1 - 1000+

2 - 1000+

Ease of Use


4 / 5

4.5 / 5

Customer Support


4 / 5

4.5 / 5

Features & Functionality


4 / 5

4.5 / 5

Value for Money


4 / 5

4.5 / 5

Product Features

  • check Assignment Management
  • check Dashboard
  • check Escalation Management
  • check Issue Auditing
  • check Issue Scheduling
  • check Knowledge Base Management
  • check Project Management
  • check Recurring Issues
  • check Task Management
  • check Assignment Management
  • check Dashboard
  • check Escalation Management
  • check Issue Auditing
  • check Issue Scheduling
  • check Knowledge Base Management
  • check Project Management
  • check Recurring Issues
  • check Task Management
  • check Assignment Management
  • check Dashboard
  • check Escalation Management
  • check Issue Auditing
  • check Issue Scheduling
  • check Knowledge Base Management
  • check Project Management
  • check Recurring Issues
  • check Task Management

Screenshots

View 5 screenshots 149953 thumb
View 5 screenshots 132046 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • close Live Online
  • check Webinars
  • check Documentation

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eIssueTracking vs Vision Helpdesk vs Problem Solver

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