eIssueTracking vs MSP Manager

Rating


4 / 5
(1)


4 / 5
(8)

Starting Price

$29.00/month

Not provided by vendor

Best For

From start ups to large companies, customers trust Giva with their customer support or help desk needs.

Whether you're an IT service provider serving 5 or 105 customers, you can get organized, provide better customer service and make sure every hour is billed with MSP Manager.

Ideal number of Users

2 - 1000+

1 - 99

Ease of Use


4 / 5

3.5 / 5

Customer Support


4 / 5

4 / 5

Features & Functionality


4 / 5

3.5 / 5

Value for Money


4 / 5

4 / 5

Product Features

  • check Assignment Management
  • check Dashboard
  • check Escalation Management
  • check Issue Auditing
  • check Issue Scheduling
  • check Knowledge Base Management
  • check Project Management
  • check Recurring Issues
  • check Task Management
  • check Assignment Management
  • check Dashboard
  • check Escalation Management
  • close Issue Auditing
  • check Issue Scheduling
  • check Knowledge Base Management
  • check Project Management
  • check Recurring Issues
  • check Task Management

Screenshots

View 5 screenshots 149953 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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eIssueTracking vs MSP Manager

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share Share Your Comparison of MSP Manager vs eIssueTracking