Usersnap vs Canfigure

Starting Price

$29.00/month

Not provided by vendor

Best For

Usersnap is used by small tech startups, as well as large software companies (such as Facebook, Canva, and Microsoft). Our customers range from software companies (SaaS) to e-commerce and web agencies

Any industry, companies that want to manage their own environment and need a fully integrated solution. Companies with special requirements unable to find a product flexible enough to meet their needs

Rating


4.8 / 5
(31)
Read All Reviews

4.8 / 5
(12)
Read All Reviews

Ideal number of Users

1 - 1000+

10 - 1000+

Ease of Use


4.8 / 5



4.9 / 5


Customer Support


4.9 / 5



4.6 / 5


Features & Functionality


4.5 / 5


  • "Great usability and inviting customer feedback widget."

  • "Usersnap is a tidy option for QA & UX reporting on websites but lacks features & competitive pricing."


4.3 / 5


Value for Money


4.5 / 5



4.6 / 5


Product Features

  • close Assignment Management
  • check Dashboard
  • close Escalation Management
  • close Issue Auditing
  • close Issue Scheduling
  • close Knowledge Base Management
  • check Project Management
  • close Recurring Issues
  • check Task Management
  • check Assignment Management
  • check Dashboard
  • check Escalation Management
  • check Issue Auditing
  • check Issue Scheduling
  • check Knowledge Base Management
  • close Project Management
  • check Recurring Issues
  • check Task Management

Screenshots

View 5 screenshots 194847 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Usersnap vs Canfigure

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