Canfigure vs SpeedBase Professional

Starting Price

Not provided by vendor

$12.00/month/user

Best For

Any industry, companies that want to manage their own environment and need a fully integrated solution. Companies with special requirements unable to find a product flexible enough to meet their needs

Small business companies, IT professionals, researchers, self employed people, individuals.

Rating


4.8 / 5
(12)
Read All Reviews

4.8 / 5
(8)
Read All Reviews

Ideal number of Users

10 - 1000+

1 - 99

Ease of Use


4.9 / 5

5 / 5

Customer Support


4.6 / 5

4.9 / 5

Features & Functionality


4.3 / 5

4.5 / 5

Value for Money


4.6 / 5

4.9 / 5

Pros

  • "The support has been fantastic in responsiveness and answering questions about how to make the application fit our business."

  • "SupaDESK is great if you understand the importance of Service Delivery."

Cons

  • "Sometimes, I could not remember the path to change and publish some templates - this is due to the extensibility of the product and my poor memory."

  • "With any highly customizeable system, you run the risk of making things too complicated."

Product Features

  • check Assignment Management
  • check Dashboard
  • check Escalation Management
  • check Issue Auditing
  • check Issue Scheduling
  • check Knowledge Base Management
  • close Project Management
  • check Recurring Issues
  • check Task Management
  • check Assignment Management
  • close Dashboard
  • check Escalation Management
  • close Issue Auditing
  • check Issue Scheduling
  • check Knowledge Base Management
  • check Project Management
  • close Recurring Issues
  • check Task Management

Screenshots

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View 4 screenshots 157548 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation

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Canfigure vs SpeedBase Professional

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