JIRA vs OMC Incident Management System

Starting Price

$10.00/month

$20,000.00/one-time

Best For

Jira Software is trusted by agile teams looking to capture & organize issues, assign work & track team activity. The software is designed so Scrum, Kanban, & hybrid models are all successful.

Not provided by vendor

Rating


4.3 / 5
(7962)
Read All Reviews
(0)

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


3.9 / 5


  • "Its really a good tool for managing the internal approvals with ease. It is user friendly tool."

  • "I love the ability to easily and intuitively delegate tasks and observe the status of their realization."



Customer Support


4.1 / 5


  • "Altisiaan also includes all of their marketplace software for free as well. Gold standard for project management and help desk software."

  • "Amazing project management and help desk software."



Features & Functionality


4.4 / 5


  • "Jira is a great platform for managing your internal tickets and project priorities. There's a beauty to the ease and simplicity."

  • "Great tool for issue tracking, has a nice interface and is easy to get the team involved in using this."



Value for Money


4.2 / 5


  • "Well, the price definitely has to be part of the pros. Even in the free plan is too good for small projects."

  • "Makes it a great ticketing tool for startups with limited budget for incident management."



Product Features

  • check Assignment Management
  • check Dashboard
  • close Escalation Management
  • close Issue Auditing
  • check Issue Scheduling
  • check Knowledge Base Management
  • check Project Management
  • check Recurring Issues
  • check Task Management
  • check Assignment Management
  • check Dashboard
  • close Escalation Management
  • check Issue Auditing
  • close Issue Scheduling
  • close Knowledge Base Management
  • close Project Management
  • close Recurring Issues
  • check Task Management

Screenshots

View 5 screenshots 139612 thumb
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

share Share Your Comparison of OMC Incident Management System vs JIRA

JIRA vs OMC Incident Management System

Share

share Share Your Comparison of OMC Incident Management System vs JIRA