JIRA vs MSP Manager

Best For

Who Uses This Software?

Jira Software is trusted by agile teams looking to capture & organize issues, assign work & track team activity. The software is designed so Scrum, Kanban, & hybrid models are all successful.

Whether you're an IT service provider serving 5 or 105 customers, you can get organized, provide better customer service and make sure every hour is billed with MSP Manager.

Target Customer Size (Users)

1 - 1000+

1 - 99

Pricing

Starting Price

$10.00/month

Not provided by vendor

Free Trial

Yes Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Assignment Management
  • Dashboard
  • Escalation Management
  • Issue Auditing
  • Issue Scheduling
  • Knowledge Base Management
  • Project Management
  • Recurring Issues
  • Task Management
  • Assignment Management
  • Dashboard
  • Escalation Management
  • Issue Auditing
  • Issue Scheduling
  • Knowledge Base Management
  • Project Management
  • Recurring Issues
  • Task Management

Screenshots

View 5 screenshots 139612 thumb
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Ratings

Overall


4.5 / 5
(5798)

3.5 / 5
(7)

Ease of Use


4 / 5

3.5 / 5

Customer Service


4 / 5

4 / 5

Features & Functionality


4.5 / 5

3.5 / 5

Value for Money


4 / 5

4 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of MSP Manager vs JIRA


JIRA vs MSP Manager

Best For

Who Uses This Software?

Jira Software is trusted by agile teams looking to capture & organize issues, assign work & track team activity. The software is designed so Scrum, Kanban, & hybrid models are all successful.

Whether you're an IT service provider serving 5 or 105 customers, you can get organized, provide better customer service and make sure every hour is billed with MSP Manager.

Target Customer Size (Users)

1 - 1000+

1 - 99

Pricing

Starting Price

$10.00/month

Not provided by vendor

Free Trial

Yes Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Assignment Management
  • Dashboard
  • Escalation Management
  • Issue Auditing
  • Issue Scheduling
  • Knowledge Base Management
  • Project Management
  • Recurring Issues
  • Task Management
  • Assignment Management
  • Dashboard
  • Escalation Management
  • Issue Auditing
  • Issue Scheduling
  • Knowledge Base Management
  • Project Management
  • Recurring Issues
  • Task Management

Ratings

Overall


4.5 / 5
(5798)

3.5 / 5
(7)

Ease of Use


4 / 5

3.5 / 5

Customer Service


4 / 5

4 / 5

Features & Functionality


4.5 / 5

3.5 / 5

Value for Money


4 / 5

4 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of MSP Manager vs JIRA