Kayako vs ScriptRunner

Rating


4 / 5
(147)

(0)

Starting Price

$15.00/month/user

$10.00/year/user

Best For

Organizations of all types and sizes - from microbusiness to the enterprise - trust Kayako to power their customer service.

Cloud-based issue tracking solution that integrates with Jira, Confluence, Bitbucket and Bamboo to help small to large size businesses manage workflow, JQL functions, interface, admin tasks and more.

Ideal number of Users

1 - 1000+

2 - 999

Ease of Use


4 / 5

Customer Support


4 / 5

Features & Functionality


4 / 5

Value for Money


4 / 5

Product Features

  • close Assignment Management
  • check Dashboard
  • close Escalation Management
  • check Issue Auditing
  • close Issue Scheduling
  • close Knowledge Base Management
  • close Project Management
  • check Recurring Issues
  • close Task Management
  • check Assignment Management
  • close Dashboard
  • close Escalation Management
  • close Issue Auditing
  • check Issue Scheduling
  • close Knowledge Base Management
  • close Project Management
  • close Recurring Issues
  • check Task Management

Screenshots

View 5 screenshots 63439 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Kayako vs ScriptRunner

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