Kayako vs SpiraTest

Starting Price

$15.00/month/user

$9.99/month

Best For

Organizations of all types and sizes - from microbusiness to the enterprise - trust Kayako to power their customer service.

Project managers, QA managers, business analysts and software testers who need an integrated requirements, test and defect management system to manage the end to end software testing & QA lifecycle.

Rating


4 / 5
(153)
Read All Reviews

4 / 5
(99)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4 / 5

4 / 5

Customer Support


4 / 5

4.5 / 5

Features & Functionality


4 / 5

3.5 / 5

Value for Money


4 / 5

4.5 / 5

Product Features

  • close Assignment Management
  • check Dashboard
  • close Escalation Management
  • check Issue Auditing
  • close Issue Scheduling
  • close Knowledge Base Management
  • close Project Management
  • check Recurring Issues
  • close Task Management
  • check Assignment Management
  • check Dashboard
  • check Escalation Management
  • check Issue Auditing
  • check Issue Scheduling
  • check Knowledge Base Management
  • check Project Management
  • close Recurring Issues
  • check Task Management

Screenshots

View 5 screenshots 63439 thumb
View 2 screenshots 85833 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

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Kayako vs SpiraTest

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