# Best Free Issue Tracking Software Solutions 2026 | Capterra

> Find and compare the 2026 best free Issue Tracking software solutions, using our interactive tool to quickly narrow your choices based on businesses like yours.

Source: https://www.capterra.com/issue-tracking-software/s/free

---

# Best Issue Tracking Software for free

For more information consult our [Issue Tracking Buyers Guide](#buyers-guide-content)

[4.5 (763)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/)

[Capterra Shortlist](https://www.capterra.com/issue-tracking-software/shortlist/)

ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service & collaboration. [Learn more about JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)

Issue Tracking features reviewers most value

Alerts/Escalation

Assignment Management

Dashboard

Knowledge Base Management

Prioritization

Real-Time Updates

Recurring Issues

Reporting & Statistics

Task Management

[4.3 (20)](https://www.capterra.com/p/164813/Kualitee/reviews/)

A defect management system that captures, links, and tracks issues with full context for rapid resolution. [Learn more about Kualitee](https://www.capterra.com/p/164813/Kualitee/)

Issue Tracking features reviewers most value

Alerts/Escalation

Assignment Management

Dashboard

Knowledge Base Management

Prioritization

Real-Time Updates

Recurring Issues

Reporting & Statistics

Task Management

[4.4 (227)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/)

[Capterra Shortlist](https://www.capterra.com/issue-tracking-software/shortlist/)

ServiceDesk Plus enables IT teams to record, track, and resolve issues efficiently with rule-based automations, SLAs, and workflows. [Learn more about ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/)

Issue Tracking features reviewers most value

Alerts/Escalation

Assignment Management

Dashboard

Knowledge Base Management

Prioritization

Real-Time Updates

Recurring Issues

Reporting & Statistics

Task Management

[4.5 (855)](https://www.capterra.com/p/169455/Zoho-Projects/reviews/)

Record and track product issues until they are fixed with Zoho Projects. Set up proper escalations and ship great products, every time. [Learn more about Zoho Projects](https://www.capterra.com/p/169455/Zoho-Projects/)

Issue Tracking features reviewers most value

Alerts/Escalation

Assignment Management

Dashboard

Knowledge Base Management

Prioritization

Real-Time Updates

Recurring Issues

Reporting & Statistics

Task Management

[4.6 (48)](https://www.capterra.com/p/102230/Vision-Helpdesk/reviews/)

Vision Helpdesk offers Help Desk, Multi-Company Help Desk, ITIL Service Desk & Live Chat Software Tools for every size business. [Learn more about Vision Helpdesk](https://www.capterra.com/p/102230/Vision-Helpdesk/)

Issue Tracking features reviewers most value

Alerts/Escalation

Assignment Management

Dashboard

Knowledge Base Management

Prioritization

Real-Time Updates

Recurring Issues

Reporting & Statistics

Task Management

[4.9 (7)](https://www.capterra.com/p/156900/AuditFindings-com/reviews/)

AuditFindings is a robust issue management system designed for audit and compliance departments. Save time managing audit issues. [Learn more about AuditFindings.com](https://www.capterra.com/p/156900/AuditFindings-com/)

Issue Tracking features reviewers most value

Alerts/Escalation

Assignment Management

Dashboard

Knowledge Base Management

Prioritization

Real-Time Updates

Recurring Issues

Reporting & Statistics

Task Management

[## Jira](https://www.capterra.com/p/19319/JIRA/)

[4.4 (15311)](https://www.capterra.com/p/19319/JIRA/reviews/)

Jira is a fully-featured issue tracker for teams planning and building great products. [Learn more about Jira](https://www.capterra.com/p/19319/JIRA/)

Issue Tracking features reviewers most value

Alerts/Escalation

Assignment Management

Dashboard

Knowledge Base Management

Prioritization

Real-Time Updates

Recurring Issues

Reporting & Statistics

Task Management

[## GitHub](https://www.capterra.com/p/129067/GitHub/)

[4.8 (6155)](https://www.capterra.com/p/129067/GitHub/reviews/)

Track bugs, enhancements, and other requests, prioritize work, and communicate with stakeholders as changes are proposed and merged.. [Learn more about GitHub](https://www.capterra.com/p/129067/GitHub/)

Issue Tracking features reviewers most value

Alerts/Escalation

Assignment Management

Dashboard

Knowledge Base Management

Prioritization

Real-Time Updates

Recurring Issues

Reporting & Statistics

Task Management

92% recommend this product

[## ClickUp](https://www.capterra.com/p/158833/ClickUp/)

[4.6 (4561)](https://www.capterra.com/p/158833/ClickUp/reviews/)

ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. [Learn more about ClickUp](https://www.capterra.com/p/158833/ClickUp/)

Issue Tracking features reviewers most value

Alerts/Escalation

Assignment Management

Dashboard

Knowledge Base Management

Prioritization

Real-Time Updates

Recurring Issues

Reporting & Statistics

Task Management

84% recommend this product

[## Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)

[4.5 (3408)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.  [Learn more about Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)

Issue Tracking features reviewers most value

Alerts/Escalation

Assignment Management

Dashboard

Knowledge Base Management

Prioritization

Real-Time Updates

Recurring Issues

Reporting & Statistics

Task Management

81% recommend this product

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Filter (63) Products:

Sort By:

Sponsored

* * *

Plan Type

Free Trial

Popular

85% of professionals opt for a 30-day trial before the software purchase

Other subsciption plans:

Free Version

Monthly Subscription

Annual Subscription

One-Time License

Key Features

All key features

Popular

We have selected the most important and critical features as defined by Capterra user reviews

AI Copilot

Alerts/Escalation

Assignment Management

Dashboard

Generative AI

Issue Auditing

Issue Scheduling

Knowledge Base Management

Prioritization

Real-Time Updates

Recurring Issues

Reporting & Statistics

Task Management

Deployment

Cloud, SaaS, Web-Based

Desktop Mac

Desktop Windows

Desktop Linux

On-Premise Windows

On-Premise Linux

Desktop Chromebook

Mobile Android

Mobile iPhone

Mobile iPad

Related Software Category:

[Help Desk Software](https://www.capterra.com/help-desk-software/)[IT Documentation Software](https://www.capterra.com/it-documentation-software/)[Logbook Software](https://www.capterra.com/logbook-software/)[IT Ticketing Systems Software](https://www.capterra.com/it-ticketing-systems-software/)[Knowledge Management Software](https://www.capterra.com/knowledge-management-software/)[ITSM Software](https://www.capterra.com/itsm-software/)[Portal Software](https://www.capterra.com/portal-software/)[IT Service Software](https://www.capterra.com/it-service-software/)[Service Desk Software](https://www.capterra.com/service-desk-software/)