Kaseya VSA vs SyAM Software

Starting Price

Not provided by vendor Not provided by vendor

Best For

MSPs seeking more revenue & profitability, and small IT Departments needing to do more with less use Kaseya VSA to remotely and easily scale and manage less than 100 to more than 50,000 endpoints

Medium to Large businesses, K-12 education, Higher Education

Rating


4.1 / 5
(176)
Read All Reviews

4.5 / 5
(24)
Read All Reviews

Ideal number of Users

1 - 1000+

50 - 1000+

Ease of Use


3.6 / 5


  • "Its powerful and easy to use. So, get your team on it, they would love it."

  • "When it works it is easy to use as long as you assemble your connection structure carefully. Works in both IE and Chrome desktop edition."


4.2 / 5


Customer Support


3.6 / 5


  • "Good overall experience although my service desk have had confidence knocked in the product with recent outages."

  • "Service Desk module is good and we use it everyday."


5 / 5


  • "The customer support is top notch and the software does what it is supposed to do very well."

  • "The software offers many different services. The help desk ticketing portion of the system is well done."

Features & Functionality


4.2 / 5


  • "What I love about this product, it has a lot of modules that helps me a lot to meet on my general requirement."

  • "Potential to do so many things with it. I like the ability to see software and hardware inventory quickly and run reports."


4.5 / 5


  • "Ticketing, asset management, interface with GAC, remote control."

  • "Easy to automate to discover and install agent automatically, and we can take quick RDP session."

Value for Money


3.8 / 5


  • "Significant reduction in operational costs and increase in our ability to deliver value."

  • "The price is great compared to others. The back end and configuration could be easier and more intuitive."


4.7 / 5


Product Features

  • check Audit Management
  • check Compliance Tracking
  • check Configuration Management
  • close Contract/License Management
  • close Cost Tracking
  • check Inventory Management
  • check Maintenance Management
  • close Procurement Management
  • close Requisition Management
  • check Supplier Management
  • check Audit Management
  • check Compliance Tracking
  • check Configuration Management
  • check Contract/License Management
  • close Cost Tracking
  • check Inventory Management
  • check Maintenance Management
  • close Procurement Management
  • close Requisition Management
  • close Supplier Management

Screenshots

View 5 screenshots 173428 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Kaseya VSA vs SyAM Software

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