Kaseya VSA vs Mint Service Desk

Starting Price

Not provided by vendor Not provided by vendor

Best For

MSPs seeking more revenue & profitability, and small IT Departments needing to do more with less use Kaseya VSA to remotely and easily scale and manage less than 100 to more than 50,000 endpoints

Prepared for companies who are looking for a solution which can be installed ON premise on their own infrastructure (i.e. private cloud).

Rating


4.1 / 5
(175)
Read All Reviews

5 / 5
(2)

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


3.6 / 5


  • "Its powerful and easy to use. So, get your team on it, they would love it."

  • "When it works it is easy to use as long as you assemble your connection structure carefully. Works in both IE and Chrome desktop edition."


5 / 5


Customer Support


3.6 / 5


  • "Good overall experience although my service desk have had confidence knocked in the product with recent outages."

  • "Service Desk module is good and we use it everyday."


5 / 5


Features & Functionality


4.2 / 5


  • "What I love about this product, it has a lot of modules that helps me a lot to meet on my general requirement."

  • "Potential to do so many things with it. I like the ability to see software and hardware inventory quickly and run reports."


5 / 5


Value for Money


3.8 / 5


  • "Significant reduction in operational costs and increase in our ability to deliver value."

  • "The price is great compared to others. The back end and configuration could be easier and more intuitive."


5 / 5


Product Features

  • check Audit Management
  • check Compliance Tracking
  • check Configuration Management
  • close Contract/License Management
  • close Cost Tracking
  • check Inventory Management
  • check Maintenance Management
  • close Procurement Management
  • close Requisition Management
  • check Supplier Management
  • close Audit Management
  • close Compliance Tracking
  • check Configuration Management
  • check Contract/License Management
  • close Cost Tracking
  • check Inventory Management
  • check Maintenance Management
  • close Procurement Management
  • close Requisition Management
  • close Supplier Management

Screenshots

View 5 screenshots 173428 thumb
View 4 screenshots 164209 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Kaseya VSA vs Mint Service Desk

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