Cherwell Software vs Freshservice

Awards

Starting Price

$150.00/month

$19.00/month/user

Best For

Service Desk professionals who require a fully-integrated system- one that is easily customized - automating ITIL and custom workflows. Perfect for companies supporting 1,000+ end-users.

Freshservice's customers include MSP's, financial organizations, educational institutions and several government organizations.

Rating


4.5 / 5
(142)
Read All Reviews

4.5 / 5
(362)
Read All Reviews

Ideal number of Users

10 - 1000+

1 - 1000+

Ease of Use


4.5 / 5

4.5 / 5

Customer Support


4.5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4.5 / 5

4.5 / 5

Product Features

  • check Audit Management
  • check Compliance Tracking
  • check Configuration Management
  • check Contract/License Management
  • check Cost Tracking
  • check Inventory Management
  • check Maintenance Management
  • check Procurement Management
  • check Requisition Management
  • check Supplier Management
  • check Audit Management
  • check Compliance Tracking
  • check Configuration Management
  • check Contract/License Management
  • check Cost Tracking
  • check Inventory Management
  • check Maintenance Management
  • close Procurement Management
  • check Requisition Management
  • check Supplier Management

Screenshots

View 1 screenshot 39084 thumb
View 5 screenshots 104551 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Cherwell Software vs Freshservice

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