Cherwell Software vs Jamf Pro

Awards

Starting Price

$150.00/month

Not provided by vendor

Best For

Service Desk professionals who require a fully-integrated system- one that is easily customized - automating ITIL and custom workflows. Perfect for companies supporting 1,000+ end-users.

Jamf is committed to enabling IT to empower end users and bring the legendary Apple experience to businesses, education institutions and government organizations via our Jamf Pro software.

Rating


4.4 / 5
(144)
Read All Reviews

4.7 / 5
(334)
Read All Reviews

Ideal number of Users

10 - 1000+

50 - 1000+

Ease of Use


4.4 / 5


  • "The ease of use is what I like most about the tool."

  • "The flow to publish the articles makes sense. Very user friendly as far as the ability to configure the system."


4.4 / 5


  • "Jamf presents powerful tools in a user friendly interface with amazing support."

  • "Powerful, but necessarily complex. Great support, darn good value."

Customer Support


4.3 / 5


  • "Cherwell as a company is a user focused support network made up of great employees and a community of peers who are always willing to help."

  • "We use Cherwell as a ticketing system for the help desk as well as change management system. The user interface is challenging, to say the least."


4.7 / 5


  • "I also think that they have a wonderful user conference, and great community that are very willing to share trials, tribulations and triumphs."

  • "Cloud support for server and deploy management. Great support team and great user base for support and help."

Features & Functionality


4.4 / 5


  • "The beauty in Cherwell is the flexibility to build and shape it however you wish to support your infrastructure. Your service desk your way."

  • "The quick win in Change Management allowed us to tackle Problem and Incident with great momentum."


4.6 / 5


  • "Our experience has been positive, and the issues we have had are resolved quickly."

  • "Individual machine data is useful and easy to navigate. There's little to improve from my point of view."

Value for Money


4.5 / 5


  • "Cherwell helped with automating a lot of our operations which helped save our corporation time and money."

  • "The flexibility and ease of use. The licensing model is extremely flexible and makes sense in nearly every business case."


4.5 / 5


  • "I am very pleased with the power JAMF provides compared to the price."

  • "The software enables time saving as tasks can be done remotely and this can save me hours. The remote features make it a cost saver."

Product Features

  • check Audit Management
  • check Compliance Tracking
  • check Configuration Management
  • check Contract/License Management
  • check Cost Tracking
  • check Inventory Management
  • check Maintenance Management
  • check Procurement Management
  • check Requisition Management
  • check Supplier Management
  • check Audit Management
  • check Compliance Tracking
  • check Configuration Management
  • close Contract/License Management
  • close Cost Tracking
  • check Inventory Management
  • check Maintenance Management
  • close Procurement Management
  • close Requisition Management
  • check Supplier Management

Screenshots

View 1 screenshot 39084 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • close Live Online
  • close Webinars
  • close Documentation

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Cherwell Software vs Jamf Pro

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