Cherwell Software vs Sortly

Awards

Starting Price

$150.00/month

$39.00/month

Best For

Service Desk professionals who require a fully-integrated system- one that is easily customized - automating ITIL and custom workflows. Perfect for companies supporting 1,000+ end-users.

We built Sortly to simplify inventory for every kind of business - Whether you lend out items to employees, sell inventory to customers or just need to keep tabs on your stuff being used.

Rating


4.4 / 5
(147)
Read All Reviews

4.4 / 5
(72)
Read All Reviews

Ideal number of Users

10 - 1000+

1 - 999

Ease of Use


4.3 / 5


  • "The ease of use is what I like most about the tool."

  • "The flow to publish the articles makes sense. Very user friendly as far as the ability to configure the system."


4.4 / 5


  • "The best part about Sortly is how easy to use it is. Works great on different platforms."

  • "Also love the mobile app. Overall a great product that is easy to use across a team."

Customer Support


4.3 / 5


  • "Cherwell as a company is a user focused support network made up of great employees and a community of peers who are always willing to help."

  • "We use Cherwell as a ticketing system for the help desk as well as change management system. The user interface is challenging, to say the least."


4.2 / 5


Features & Functionality


4.4 / 5


  • "The beauty in Cherwell is the flexibility to build and shape it however you wish to support your infrastructure. Your service desk your way."

  • "The quick win in Change Management allowed us to tackle Problem and Incident with great momentum."


4.2 / 5


  • "When I was looking at the program prior to committing, the advertising and sell guide was impressive."

  • "Super fast and easy to inventory new items due to how intuitive the set up is."

Value for Money


4.4 / 5


  • "Total Cost of Ownership is the best in the industry."

  • "The flexibility and ease of use. The licensing model is extremely flexible and makes sense in nearly every business case."


4.2 / 5


  • "Cost is very affordable compared to other products available. Flexibility to be smartphone and cloud based makes it accessible."

  • "Sortly Pro solved that problem and at a great price point."

Product Features

  • check Audit Management
  • check Compliance Tracking
  • check Configuration Management
  • check Contract/License Management
  • check Cost Tracking
  • check Inventory Management
  • check Maintenance Management
  • check Procurement Management
  • check Requisition Management
  • check Supplier Management
  • close Audit Management
  • close Compliance Tracking
  • close Configuration Management
  • close Contract/License Management
  • close Cost Tracking
  • check Inventory Management
  • close Maintenance Management
  • close Procurement Management
  • close Requisition Management
  • close Supplier Management

Screenshots

View 1 screenshot 39084 thumb
View 5 screenshots 190425 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Cherwell Software vs Sortly

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