ITIL Service Management vs Jira Service Desk

Rating

(0)


4.5 / 5
(212)

Starting Price

Not provided by vendor

$10.00/month

Best For

Enterprise Architecture and Business Process Analysis professionals from large blue-chip organisations globally, spanning all vertical industries in both the public and corporate sectors.

IT Teams. Growing companies moving away from using emails for support, who want a solution to be implemented quickly and who want to consolidate systems and use a single platform across IT.

Ideal number of Users

10 - 1000+

2 - 1000+

Ease of Use


4 / 5

Customer Support


4.5 / 5

Features & Functionality


4.5 / 5

Value for Money


4 / 5

Product Features

  • check Audit Management
  • close Compliance Tracking
  • close Configuration Management
  • close Contract/License Management
  • check Cost Tracking
  • check Inventory Management
  • close Maintenance Management
  • close Procurement Management
  • close Requisition Management
  • close Supplier Management
  • check Audit Management
  • check Compliance Tracking
  • check Configuration Management
  • check Contract/License Management
  • check Cost Tracking
  • check Inventory Management
  • check Maintenance Management
  • check Procurement Management
  • check Requisition Management
  • check Supplier Management

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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ITIL Service Management vs Jira Service Desk

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share Share Your Comparison of Jira Service Desk vs ITIL Service Management