PagerDuty vs Richmond ServiceDesk vs Samanage

Rating


4.5 / 5
(48)

(0)


4.5 / 5
(475)

Starting Price

Not provided by vendor Not provided by vendor

$19.00/month/user

Best For

Engineering teams, Support Teams, System Administrators, NOC teams at any scale -- from startups to Fortune 500 companies.

Public and private organisations across all industry sectors looking for easily adaptable, professional web-based software to manage internal support, ITSM and external support.

Ideally suited for companies of any size, anywhere, with sophisticated IT organizations looking to deliver superior service to their internal customers (employees & internal other requesters).

Ideal number of Users

1000+

2 - 499

2 - 1000+

Ease of Use


4 / 5

4.5 / 5

Customer Support


4.5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4 / 5

4.5 / 5

Product Features

  • close Audit Management
  • close Compliance Tracking
  • close Configuration Management
  • close Contract/License Management
  • close Cost Tracking
  • check Inventory Management
  • close Maintenance Management
  • close Procurement Management
  • close Requisition Management
  • close Supplier Management
  • close Audit Management
  • close Compliance Tracking
  • check Configuration Management
  • check Contract/License Management
  • close Cost Tracking
  • check Inventory Management
  • check Maintenance Management
  • close Procurement Management
  • close Requisition Management
  • check Supplier Management
  • check Audit Management
  • check Compliance Tracking
  • check Configuration Management
  • check Contract/License Management
  • check Cost Tracking
  • check Inventory Management
  • check Maintenance Management
  • check Procurement Management
  • check Requisition Management
  • check Supplier Management

Screenshots

View 5 screenshots 15888 thumb
View 5 screenshots 21671 thumb
View 5 screenshots 101569 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • close Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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PagerDuty vs Richmond ServiceDesk vs Samanage

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