Sortly vs Mojo Helpdesk

Starting Price

$39.00/month

$29.00/month/user

Best For

We built Sortly to simplify inventory for every kind of business - Whether you lend out items to employees, sell inventory to customers or just need to keep tabs on your stuff being used.

Helpdesk managers and system administrators who need helpdesk & ticket tracking software to manage internal support requests and customer support requests.

Product Features

  • close Audit Management
  • close Compliance Tracking
  • close Configuration Management
  • close Contract/License Management
  • close Cost Tracking
  • check Inventory Management
  • close Maintenance Management
  • close Procurement Management
  • close Requisition Management
  • close Supplier Management
Not provided by vendor

Rating


4.4 / 5
(72)
Read All Reviews

4.5 / 5
(67)
Read All Reviews

Ideal number of Users

1 - 999

1 - 1000+

Ease of Use


4.4 / 5


  • "The best part about Sortly is how easy to use it is. Works great on different platforms."

  • "Also love the mobile app. Overall a great product that is easy to use across a team."


4.4 / 5


  • "Great program that is easy to use and pulls great and reliable information."

  • "Simple, easy to use solution that meets all of our needs."

Customer Support


4.2 / 5



4.5 / 5


  • "Love the helpdesk, we've been using it for over 4 years and our customers love it."

  • "Mojo Helpdesk is great for creating and tracking tickets."

Features & Functionality


4.2 / 5


  • "When I was looking at the program prior to committing, the advertising and sell guide was impressive."

  • "Super fast and easy to inventory new items due to how intuitive the set up is."


4.2 / 5


  • "Site is easy to navigate and keeps tickets manageable."

  • "Quick set up and configuration, easy to use, well received by staff."

Value for Money


4.2 / 5


  • "Cost is very affordable compared to other products available. Flexibility to be smartphone and cloud based makes it accessible."

  • "Sortly Pro solved that problem and at a great price point."


4.7 / 5


  • "I was trying to avoid spending too much time or money on a custom solution, and then a former colleague recommended Mojo Helpdesk."

  • "Take a look at Montastic as well - simple, inexpensive monitoring of web servers."

Screenshots

View 5 screenshots 190425 thumb
View 5 screenshots 190435 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Sortly vs Mojo Helpdesk

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