JDisc Discovery vs SysAid

Awards

Starting Price

$100.00/one-time

Not provided by vendor

Best For

We offer our products and services to all IT departments for medium sized businesses to worldwide enterprise s

SysAid serves organizations spanning all industries and sizes from SMBs to Fortune 500 corporations. From our basic to enterprise edition, there is something to suit businesses of all magnitudes.

Rating


4.6 / 5
(17)
Read All Reviews

4.4 / 5
(176)
Read All Reviews

Ideal number of Users

10 - 1000+

2 - 1000+

Ease of Use


4.2 / 5



4.3 / 5


  • "The quality of the software is really great. More documentation and tutorial so easy to use, very user friendly."

  • "Great tool for ITSM and easy to use, the cloud service is very good."

Customer Support


5 / 5



4.3 / 5


  • "Their customer support is fantastic, and they also have excellent commutation skills."

  • "Full featured Helpdesk Software with outstanding user support."

Features & Functionality


4.5 / 5



4.3 / 5


  • "The system is very intuitive and user friendly. I like the idea that users can open a ticket only via the e-mail."

  • "Great for the budding IT - Requires some knowledge."

Value for Money


4.6 / 5



4.4 / 5


  • "Solid asset management tool with a reasonable cost."

  • "SysAid is complete and feature rich, all while maintaining an extremely reasonable price point."

Product Features

  • check Audit Management
  • close Compliance Tracking
  • check Configuration Management
  • close Contract/License Management
  • close Cost Tracking
  • check Inventory Management
  • close Maintenance Management
  • close Procurement Management
  • close Requisition Management
  • check Supplier Management
  • check Audit Management
  • check Compliance Tracking
  • check Configuration Management
  • close Contract/License Management
  • close Cost Tracking
  • check Inventory Management
  • check Maintenance Management
  • close Procurement Management
  • close Requisition Management
  • check Supplier Management

Screenshots

View 4 screenshots 42420 thumb
View 5 screenshots 37104 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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JDisc Discovery vs SysAid

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