Jira Service Desk vs Web Tracks

Starting Price

$10.00/month

$295.00/one-time

Best For

IT Teams. Growing companies moving away from using emails for support, who want a solution to be implemented quickly and who want to consolidate systems and use a single platform across IT.

Small to mid-sized IT departments looking for a way to streamline help desk requests.

Rating


4.4 / 5
(237)
Read All Reviews

4.3 / 5
(3)

Ideal number of Users

2 - 1000+

1 - 99

Ease of Use


4.2 / 5

4.7 / 5

Customer Support


4.3 / 5

5 / 5

Features & Functionality


4.3 / 5

4 / 5

Value for Money


4.2 / 5

4 / 5

Product Features

  • check Audit Management
  • check Compliance Tracking
  • check Configuration Management
  • check Contract/License Management
  • check Cost Tracking
  • check Inventory Management
  • check Maintenance Management
  • check Procurement Management
  • check Requisition Management
  • check Supplier Management
  • check Audit Management
  • close Compliance Tracking
  • close Configuration Management
  • close Contract/License Management
  • check Cost Tracking
  • check Inventory Management
  • check Maintenance Management
  • check Procurement Management
  • check Requisition Management
  • check Supplier Management

Screenshots

View 5 screenshots 108510 thumb
View 2 screenshots 110517 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation

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Jira Service Desk vs Web Tracks

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