InvGate Assets vs SysAid

Awards

Starting Price

Not provided by vendor Not provided by vendor

Best For

Medium and large organizations. Private enterprises, Government Agencies, Non-Profit Organizations, and Educational Institutions rely on InvGate Assets on a daily basis to meet their ITAM needs.

SysAid serves organizations spanning all industries and sizes from SMBs to Fortune 500 corporations. From our basic to enterprise edition, there is something to suit businesses of all magnitudes.

Rating


4.6 / 5
(76)
Read All Reviews

4.4 / 5
(176)
Read All Reviews

Ideal number of Users

1 - 1000+

2 - 1000+

Ease of Use


4.7 / 5


  • "Everything we wanted from the software, it delivered. Very easy to use, very powerful to fit your needs, and very good customer support."

  • "This product is a very powerful tool for managing incidents and requirements, with easy and intuitive capabilities."


4.3 / 5


  • "The quality of the software is really great. More documentation and tutorial so easy to use, very user friendly."

  • "Great tool for ITSM and easy to use, the cloud service is very good."

Customer Support


4.6 / 5


  • "Personalization is the best option of this soft. Is a tool that is modeled to the extent of the help desk you want to create."

  • "Amazed that this good a service desk product exists for this price."


4.3 / 5


  • "Their customer support is fantastic, and they also have excellent commutation skills."

  • "Full featured Helpdesk Software with outstanding user support."

Features & Functionality


4.4 / 5


  • "The interface is awesome. We believe that in these terms is the best software on the market."

  • "I like that the tickets can be designed to be used very simple and you can require any level of detail you'd like from the user."


4.3 / 5


  • "The system is very intuitive and user friendly. I like the idea that users can open a ticket only via the e-mail."

  • "Easy of use, friendly GUI, customizations, very stable adn quick."

Value for Money


4.5 / 5



4.4 / 5


  • "Solid asset management tool with a reasonable cost."

  • "SysAid is complete and feature rich, all while maintaining an extremely reasonable price point."

Product Features

  • check Audit Management
  • check Compliance Tracking
  • check Configuration Management
  • check Contract/License Management
  • check Cost Tracking
  • check Inventory Management
  • check Maintenance Management
  • check Procurement Management
  • check Requisition Management
  • check Supplier Management
  • check Audit Management
  • check Compliance Tracking
  • check Configuration Management
  • close Contract/License Management
  • close Cost Tracking
  • check Inventory Management
  • check Maintenance Management
  • close Procurement Management
  • close Requisition Management
  • check Supplier Management

Screenshots

View 5 screenshots 15920 thumb
View 5 screenshots 37104 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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InvGate Assets vs SysAid

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