Starting Price

Best For

IT Service Providers and Managed Service Providers (MSPs)

We target three types of customers: 1) Trades customers tracking tools & equipment, 2) Companies tracking IT assets 3) Schools & higher-education customers tracking IT and classroom equipment.

Rating

Ideal number of Users

1 - 1000+

2 - 1000+

Ease of Use

• "I believe this is still the best RMM around, but it's a bit clunky and often slow."


• "This program tells me everything I need to know about a client computer at a glance. Very easy to use and has a simple user interface."

• "I liked the ease of use and the functionality of the software. When I use it I feel confident to bring my clients what they need."


• "This software is very easy to use and you're able to customize a lot of the fields. It works seamless from an iPad and the cost is affordable."

Customer Support

• Not enough reviews

• Not enough reviews

Features & Functionality

• "It will allow you to completely automate patches and updates from Microsoft. A great built-in remote support tool with screen connect."


• "Lab tech values their customer service. They are responsive and quick to action."

• "I like how quick it was to load. Reports are easy, and the software is user friendly."


• "Easy UI that gives a great UX. Its intuitive and very thorough."

Value for Money

• Not enough reviews

• "The cloud based solution is super simple to use. Pros: Cost effective, easy to set up."


• "We love the bulk discount and the kind attention from Todd Penny."

Product Features

• check Audit Management
• check Compliance Tracking
• check Configuration Management
• check Contract/License Management
• check Cost Tracking
• check Inventory Management
• check Maintenance Management
• check Procurement Management
• close Requisition Management
• check Supplier Management

• check Audit Management
• check Compliance Tracking
• check Configuration Management
• check Contract/License Management
• check Cost Tracking
• check Inventory Management
• check Maintenance Management
• close Procurement Management
• close Requisition Management
• check Supplier Management

Screenshots

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

• 24/7 (Live Rep)
• Business Hours
• Online

• 24/7 (Live Rep)
• Business Hours
• Online

Training

• check In Person
• check Live Online
• check Webinars
• check Documentation

• close In Person
• check Live Online
• check Webinars
• check Documentation