SolarWinds Service Desk vs SysAid vs Device42

Awards

Starting Price

$19.00/month/user

Not provided by vendor

$1,499.00/year

Best For

Ideally suited for companies of any size, anywhere, with sophisticated IT organizations looking to deliver superior service to their internal customers (employees & internal other requesters).

SysAid serves organizations spanning all industries and sizes from SMBs to Fortune 500 corporations. From our basic to enterprise edition, there is something to suit businesses of all magnitudes.

Data centers in excess of 2,000 square feet and more than 100 devices are entry-level candidates for Device42. Device42 scales to hundreds of thousands of devices, as well.

Rating


4.5 / 5
(477)


4 / 5
(138)


5 / 5
(47)

Ideal number of Users

2 - 1000+

2 - 1000+

1 - 1000+

Ease of Use


4.5 / 5

4 / 5

4.5 / 5

Customer Support


4.5 / 5

4 / 5

5 / 5

Features & Functionality


4.5 / 5

4 / 5

4.5 / 5

Value for Money


4.5 / 5

4 / 5

5 / 5

Product Features

  • check Audit Management
  • check Compliance Tracking
  • check Configuration Management
  • check Contract/License Management
  • check Cost Tracking
  • check Inventory Management
  • check Maintenance Management
  • check Procurement Management
  • check Requisition Management
  • check Supplier Management
  • check Audit Management
  • check Compliance Tracking
  • check Configuration Management
  • close Contract/License Management
  • close Cost Tracking
  • check Inventory Management
  • check Maintenance Management
  • close Procurement Management
  • close Requisition Management
  • check Supplier Management
  • check Audit Management
  • check Compliance Tracking
  • check Configuration Management
  • check Contract/License Management
  • check Cost Tracking
  • check Inventory Management
  • check Maintenance Management
  • check Procurement Management
  • check Requisition Management
  • check Supplier Management

Screenshots

View 5 screenshots 101573 thumb
View 5 screenshots 37104 thumb
View 5 screenshots 149176 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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SolarWinds Service Desk vs SysAid vs Device42

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share Share Your Comparison of Device42 vs SysAid vs SolarWinds Service Desk