Atera vs PagerDuty vs Richmond ServiceDesk

Rating


4.5 / 5
(111)


4.5 / 5
(48)

(0)

Starting Price

$79.00/month/user

Not provided by vendor Not provided by vendor

Best For

Our customers are Managed Service Providers of all sizes. Atera brings your entire MSP business together. Less hassle, more control, and an MSP strategy that actually works.

Engineering teams, Support Teams, System Administrators, NOC teams at any scale -- from startups to Fortune 500 companies.

Public and private organisations across all industry sectors looking for easily adaptable, professional web-based software to manage internal support, ITSM and external support.

Ideal number of Users

1 - 1000+

1000+

2 - 499

Ease of Use


4.5 / 5

4 / 5

Customer Support


4.5 / 5

4.5 / 5

Features & Functionality


4 / 5

4.5 / 5

Value for Money


4.5 / 5

4 / 5

Product Features

  • close Audit Management
  • close Compliance Tracking
  • close Configuration Management
  • check Contract/License Management
  • check Cost Tracking
  • check Inventory Management
  • check Maintenance Management
  • close Procurement Management
  • close Requisition Management
  • check Supplier Management
  • close Audit Management
  • close Compliance Tracking
  • close Configuration Management
  • close Contract/License Management
  • close Cost Tracking
  • check Inventory Management
  • close Maintenance Management
  • close Procurement Management
  • close Requisition Management
  • close Supplier Management
  • close Audit Management
  • close Compliance Tracking
  • check Configuration Management
  • check Contract/License Management
  • close Cost Tracking
  • check Inventory Management
  • check Maintenance Management
  • close Procurement Management
  • close Requisition Management
  • check Supplier Management

Screenshots

View 4 screenshots 144609 thumb
View 5 screenshots 15888 thumb
View 5 screenshots 21671 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • close Documentation

share Share Your Comparison of Richmond ServiceDesk vs PagerDuty vs Atera

Atera vs PagerDuty vs Richmond ServiceDesk

Share

share Share Your Comparison of Richmond ServiceDesk vs PagerDuty vs Atera