BOSS Solutions Suite vs VIZOR ServiceDesk & IT Assets

Awards

Starting Price

$19.00/month/user

Not provided by vendor

Best For

BOSS customers include both private and public sector organizations, suited for companies with 100+ employees looking to maximize Service Desk and IT Asset Management operations.

VIZOR is for users who want the provision of effective infrastructure and end-user support. The target needs identification, management and resolution of incidents and problems.

Ideal number of Users

2 - 1000+

1 - 1000+

Rating


4.6 / 5
(85)
Read All Reviews

4 / 5
(1)

Ease of Use


4.5 / 5


  • "Enjoy the ease of use for this application. Some of my cons with this application are."

  • "The ease of use for technicians. Very flexible in creating workflow like processes."


3 / 5


Customer Support


4.9 / 5


  • "BOSS has been a great addition to our Help-Desk team, we love this application."

  • "It is very easy for staff members to send IT help desk request and they can keep track on the progress of their request."


5 / 5


Features & Functionality


4.4 / 5


  • "Customer service and technical support are top notch. We love the flexibility to interface with Active Directory and MS Access."

  • "The BOSSDesk offering has been great. My staff made the change quickly and easily to the solution."


4 / 5


Value for Money


4.7 / 5



4 / 5


Product Features

  • Audit Management
  • Compliance Tracking
  • Configuration Management
  • Contract/License Management
  • Cost Tracking
  • Inventory Management
  • Maintenance Management
  • Procurement Management
  • Requisition Management
  • Supplier Management
  • Audit Management
  • Compliance Tracking
  • Configuration Management
  • Contract/License Management
  • Cost Tracking
  • Inventory Management
  • Maintenance Management
  • Procurement Management
  • Requisition Management
  • Supplier Management

Screenshots

View 5 screenshots 83872 thumb
View 5 screenshots 180490 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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BOSS Solutions Suite vs VIZOR ServiceDesk & IT Assets

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VIZOR ServiceDesk & IT Assets vs BOSS Solutions Suite