BOSS Solutions Suite vs NinjaRMM

Awards

Starting Price

$19.00/month/user

$3.00/month

Best For

BOSS customers include both private and public sector organizations, suited for companies with 100+ employees looking to maximize Service Desk and IT Asset Management operations.

NinjaRMM works with managed service providers of all sizes and mid-market internal IT teams around the world.

Product Features

  • check Audit Management
  • close Compliance Tracking
  • check Configuration Management
  • check Contract/License Management
  • check Cost Tracking
  • check Inventory Management
  • check Maintenance Management
  • check Procurement Management
  • check Requisition Management
  • check Supplier Management
  • close Audit Management
  • check Compliance Tracking
  • check Configuration Management
  • close Contract/License Management
  • close Cost Tracking
  • check Inventory Management
  • close Maintenance Management
  • close Procurement Management
  • close Requisition Management
  • close Supplier Management

Rating


4.6 / 5
(85)
Read All Reviews

4.9 / 5
(84)
Read All Reviews

Ideal number of Users

2 - 1000+

1 - 1000+

Ease of Use


4.5 / 5


  • "Enjoy the ease of use for this application. Some of my cons with this application are."

  • "The ease of use for technicians. Very flexible in creating workflow like processes."


4.9 / 5


  • "I think NinjaRMM is one of the better RMM out there in the market. They are simple and easy to use and have some nice features."

  • "Ease of use is the best part about the software, but my biggest reason for loving Ninja is the support team."

Customer Support


4.9 / 5


  • "BOSS has been a great addition to our Help-Desk team, we love this application."

  • "Support staff and development teams are very interactive and eager to and constantly improving the product."


4.9 / 5


  • "NinjaRMM's customer support team is dedicated to helping make NinjaRMM both priced right and function well for your needs."

  • "The online community is very active and the key people at NinjaRMM are right there just as involved and always ready to listen to new ideas."

Features & Functionality


4.4 / 5


  • "Customer service and technical support are top notch. We love the flexibility to interface with Active Directory and MS Access."

  • "The BOSSDesk offering has been great. My staff made the change quickly and easily to the solution."


4.6 / 5


  • "Yet despite the simplicity, it is also very powerful. I have confidence that I know the status of all our Windows systems."

  • "It's compact but powerful. Not as big and cluttered as other RMMs."

Value for Money


4.7 / 5



4.8 / 5


  • "We get RMM, Teamviewer, Webroot and Malwarebytes all for the cost of the RMM agent. Their support is great too."

  • "Better management of my hosts and cost savings."

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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BOSS Solutions Suite vs NinjaRMM

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