SysAid vs Automox

Awards

Starting Price

Not provided by vendor Not provided by vendor

Best For

SysAid serves organizations spanning all industries and sizes from SMBs to Fortune 500 corporations. From our basic to enterprise edition, there is something to suit businesses of all magnitudes.

We serve IT and security teams of any size providing access to enterprise grade patching, software deployment, and configuration control through a centralized cloud console.

Rating


4.4 / 5
(178)
Read All Reviews

4.7 / 5
(39)
Read All Reviews

Ideal number of Users

2 - 1000+

1 - 1000+

Ease of Use


4.3 / 5


  • "The quality of the software is really great. More documentation and tutorial so easy to use, very user friendly."

  • "Great tool for ITSM and easy to use, the cloud service is very good."


4.8 / 5


  • "Ease of use , reporting on the spot patch updates and management."

  • "It is web-based and easy to use. Login, review or kick-off a patching cycle and that's that."

Customer Support


4.3 / 5


  • "Their customer support is fantastic, and they also have excellent commutation skills."

  • "Sysaid has been a product that I have seen grown into a fantastic helpdesk platform over 10 years."


4.9 / 5


Features & Functionality


4.3 / 5


  • "The system is very intuitive and user friendly. I like the idea that users can open a ticket only via the e-mail."

  • "We like the ease of use. Our users are able to quickly get to the information or form they need."


4.5 / 5


  • "Very straightforward to setup and you can be up and running very quickly. Windows and Mac supported."

  • "Easy UI to Learn, Easy to setup Patching Policies, Easy Install Process, Fast and Knowledgeable Support, Fast UI Load Times."

Value for Money


4.4 / 5


  • "Solid asset management tool with a reasonable cost."

  • "SysAid is complete and feature rich, all while maintaining an extremely reasonable price point."


4.9 / 5


Product Features

  • check Audit Management
  • check Compliance Tracking
  • check Configuration Management
  • close Contract/License Management
  • close Cost Tracking
  • check Inventory Management
  • check Maintenance Management
  • close Procurement Management
  • close Requisition Management
  • check Supplier Management
  • close Audit Management
  • check Compliance Tracking
  • check Configuration Management
  • close Contract/License Management
  • close Cost Tracking
  • check Inventory Management
  • close Maintenance Management
  • close Procurement Management
  • close Requisition Management
  • close Supplier Management

Screenshots

View 5 screenshots 37104 thumb
View 5 screenshots 163739 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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SysAid vs Automox

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