NetSupport DNA vs SolarWinds Service Desk

Awards

Starting Price

Not provided by vendor

$19.00/month/user

Best For

IT Administrators and Technology Coordinators that are responsible for the integrity and performance of their organization's networks.

Ideally suited for companies of any size, anywhere, with sophisticated IT organizations looking to deliver superior service to their internal customers (employees & internal other requesters).

Rating


5 / 5
(7)
Read All Reviews

4.6 / 5
(480)
Read All Reviews

Ideal number of Users

50 - 1000+

2 - 1000+

Ease of Use


5 / 5

4.6 / 5

Customer Support


5 / 5

4.7 / 5

Features & Functionality


4.9 / 5

4.4 / 5

Value for Money


5 / 5

4.5 / 5

Product Features

  • check Audit Management
  • check Compliance Tracking
  • close Configuration Management
  • close Contract/License Management
  • check Cost Tracking
  • check Inventory Management
  • check Maintenance Management
  • close Procurement Management
  • close Requisition Management
  • check Supplier Management
  • check Audit Management
  • check Compliance Tracking
  • check Configuration Management
  • check Contract/License Management
  • check Cost Tracking
  • check Inventory Management
  • check Maintenance Management
  • check Procurement Management
  • check Requisition Management
  • check Supplier Management

Screenshots

View 5 screenshots 36793 thumb
View 5 screenshots 101573 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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NetSupport DNA vs SolarWinds Service Desk

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