Sassafras K2 vs SolarWinds Service Desk

Awards

Starting Price

Not provided by vendor

$19.00/month/user

Best For

IT Managers & Software Asset managers who need to track and manage computers & software in their organization. Especially those who wish to reduce IT hardware & software costs, and manage compliance.

Ideally suited for companies of any size, anywhere, with sophisticated IT organizations looking to deliver superior service to their internal customers (employees & internal other requesters).

Rating


4 / 5
(2)

4.6 / 5
(477)
Read All Reviews

Ideal number of Users

10 - 1000+

2 - 1000+

Ease of Use


3 / 5

4.6 / 5

Customer Support


5 / 5

4.7 / 5

Features & Functionality


4 / 5

4.4 / 5

Value for Money


4 / 5

4.5 / 5

Product Features

  • check Audit Management
  • check Compliance Tracking
  • close Configuration Management
  • close Contract/License Management
  • check Cost Tracking
  • check Inventory Management
  • check Maintenance Management
  • check Procurement Management
  • close Requisition Management
  • check Supplier Management
  • check Audit Management
  • check Compliance Tracking
  • check Configuration Management
  • check Contract/License Management
  • check Cost Tracking
  • check Inventory Management
  • check Maintenance Management
  • check Procurement Management
  • check Requisition Management
  • check Supplier Management

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Sassafras K2 vs SolarWinds Service Desk

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