IT Management Software

Find the best IT Management Software for your business. Compare product reviews and features to build your list.

Learn Why Capterra is Free


Samanage is the most reviewed & highest rated ITSM solution. Our service desk isn't just about churning out loads of metrics, data, & reports (even though we have all of that!), it's about simplifying complex tasks & automating basic ones. Samanage lets you easily follow the ITIL framework, you'll achieve faster ticket resolutions, improve SLAs, & waste less time repeating the same task. Save valuable time & allow yourself to deliver faster & smarter services. Learn more about Samanage

Save time while delivering faster & smarter services with the most reviewed & highest rated IT service management solution. Learn more about Samanage

LogicMonitor is the SaaS-based, automated IT performance monitoring platform for on-premises, hybrid, and cloud infrastructures. LogicMonitor provides the end-to-end visibility needed to maintain the performance and availability of critical business applications. It leverages automation and built-in intelligence to monitor today's complex and distributed infrastructures. Learn more about LogicMonitor

LogicMonitor is the SaaS-based, automated IT performance monitoring platform for on-premises, hybrid, and cloud infrastructures. Learn more about LogicMonitor

xMatters is an actionable IT alerting platform that relays data between systems while engaging the right people to resolve incidents faster. xMatters automates and brings structure to communication so you can proactively prevent outages, resolve incidents, and keep the right people informed. xMatters brings your toolchain together to empower IT and Development enabling the connectivity among your solutions as well as the handoffs in your process. Learn more about xMatters

An actionable IT alerting platform that relays data between systems while engaging the right people to resolve incidents faster. Learn more about xMatters

Pulseway

by MMSOFT Design

Monitor, manage and control your IT systems and applications in real-time using any smartphone, tablet or desktop. Pulseway has done for System Administration what smartphones did for email - you get a notification, see an issue and sort it in seconds. Monitoring is no longer a drama - you just monitor and instantly respond to server issues as soon as they arise. It's like having a NOC in your pocket. Learn more about Pulseway

Pulseway is an award-winning IT management platform that gives you complete control over everything IT. Learn more about Pulseway

Building and managing a successful technology business is exciting and rewarding but also daunting. With the right tools you can accomplish more and stress less. See how ConnectWise Manage can help you gain a 360 degree view of your business and start reaping the benefits of improved cash flow, increased profitability and much more. View your demo! Learn more about ConnectWise Manage

See how ConnectWise Manage can help you start reaping the benefits of improved cash flow, increased profitability and much more. Learn more about ConnectWise Manage

ConnectWise Automate, formerly LabTech is the only RMM platform designed to work the way you work, because it was built by a managed service provider (MSP) specifically for MSPs. Designed with cutting-edge agent technology, Automate delivers unprecedented centralized visibility into your clients IT systems. Its powerful built-in monitors alert you when IT issues are found, so you can resolve problems proactively, before they result in downtime for your clients. Start your free trial today! Learn more about ConnectWise Automate

ConnectWise Automate, formerly LabTech is the only RMM platform built by system engineers with experience in the IT services industry. Learn more about ConnectWise Automate

SysAid

by SysAid Technologies

With 15+ years of experience in the IT Management arena, SysAid provides incident, change, knowledge, CMDB, a self-service portal and much more. Our award-winning Help Desk and Service Desk solution is super easy to implement and has an intuitive interface with a dashboard that centralizes everything IT. SysAid's useful tools are easy to implement and will simplify your life while you become increasingly more effective. Get a Free Trial today or contact us to see what SysAid can do for you. Learn more about SysAid

Easily manage all your IT Management activities with a proven IT solution. Youll find all the essentials you need in one dashboard. Learn more about SysAid

A web-based windows desktop management software that helps in managing 1000s of desktops from a central location. It can manage desktops both in LAN and across WAN. It automates regular desktop management activities like installing software, patches, and service packs, standardize the desktops by applying uniform configurations such as wallpapers, shortcuts, printer, etc. In simple terms, it helps administrators to automate, standardize, secure, and audit their windows network. Learn more about ManageEngine Desktop Central

Helps administrators to automate, standardize, secure, and audit their windows network. Desktop Central now supports MDM also. Learn more about ManageEngine Desktop Central

Unigma

by Unigma

Unigma is a leader in providing public cloud management, cloud cost optimization and cloud billing. With Unigma you'll have a unified cloud monitoring tool to manage and report on public clouds, easily allowing you access to various environments. Transform the public cloud with Unigma. Highlighted aspects of the Unigma Cloud Management Suite include cloud manager, cloud billing manager and cloud cost optimizer. Learn more about Unigma

Monitoring, alerting, cost management and reporting for public cloud - Amazon Web Services, Microsoft Azure and Google Cloud. Learn more about Unigma

Freshservice is an online ITIL service desk with a fresh twist. The tool puts a refreshing user experience on top of powerful ticketing and asset management capabilities like auto-discovery of new resources, powerful configuration management and enhanced impact analysis. Incident, Problem, Change, Release & Knowledge Management are amongst the other features that make Freshservice a perfect fit for your organization's IT management needs. Learn more about Freshservice

Online ITIL service desk that helps you manage your IT infrastructure, minus the complications. Learn more about Freshservice

JIRA Service Desk is service management software that connects IT to your business through fast, accountable resolution of customer requests. Built on Atlassians JIRA workflow engine, JIRA Service Desk offers a collaborative, agile platform and knowledge base thats low cost, easy to set up and scale, highly flexible, and features a powerfully-simple user experience. Redefine what IT means for your business with JIRA Service Desk. Learn more about Jira Service Desk

Redefine what IT means for your business with JIRA Service Desk Learn more about Jira Service Desk

A network inventory and documentation software that collects software and hardware details from devices on your net. Learn more about JDisc Discovery

A network inventory and documentation software that collects software and hardware details from devices on your net. Learn more about JDisc Discovery

Goverlan Reach is a secure on-premise IT remote system management solution for the enterprise and IT services providers. With Goverlan you have: Secure access to your users machines no matter where they are / Enterprise-class Remote Control / Active Directory administration and Password management / Behind-the-scenes systems reporting and management / Software and patch distribution / IT workflow automation / Compliance and security management Learn more about Goverlan Reach

Goverlan Reach is a leading ,secure on-premise IT remote system management solution for the enterprise and IT services providers. Learn more about Goverlan Reach

Netwrix Auditor is a visibility platform that enables control over changes, configurations and access in hybrid IT environments and eliminates the stress of your next compliance audit. See who has access to what, how often changes are made, which systems are affected and whose actions are causing downtime. Address compliance auditors questions faster and with far less effort from your limited staff. Learn more about Netwrix Auditor

Keep tabs on user activity and configurations in your on-premises and cloud-based IT systems. Learn more about Netwrix Auditor

BlueFolder is a web-based service management solution that offers a unique blend of ease-of-use and breadth of functionality. Along with features such as robust ticket management, scheduling/dispatch, and billing, BlueFolder stands apart with features like a powerful customer portal, asset/equipment tracking, and customer notifications. Our customers regularly tell us that adopting it has been the key to realizing the productivity gains that have propelled their business to the next level. Learn more about BlueFolder

Software built for IT service business professionals; centralizing ticket & customer management, billing, team scheduling and more. Learn more about BlueFolder

Cloud Service Management facilitates customer support and IT Service Management excellence. ITIL processes via in-browser and mobile apps in different languages enable efficient submissions and heighten responsiveness. Flexible codeless configuration make fast friction-free onboarding and low-burden administration with just one part-time person, even for large amounts of end-users and support analysts resulting in ultra-low IT burden and total cost of ownership. Learn more about Cloud Service Management

Cloud Service Management for customer support and IT Service Management includes rich features but ultra-low administrative burden and Learn more about Cloud Service Management

TechExcel ServiceWise is a configurable and scalable software suite for help desk management and IT service management. ServiceWise helps automate and streamline IT help desk activities with configurable workflows, process approvals, email integration, IT project management, and integrated knowledge management. The powerful features and the ease of maintenance make ServiceWise a powerful solution for growing IT service organizations. Learn more about ServiceWise

ServiceWise is the comprehensive internal help desk and IT service management solution, whatever your business processes may be. Learn more about ServiceWise

Remote Monitoring & Management is the number one remote management platform on the market for a reason: it gives you the most comprehensive set of tools to secure, maintain, and improve IT operations. The web-based console provides integrated patch management, antivirus, web content filtering, backup and recovery, remote access, automated monitoring and maintenance, and more. Automation capabilities allow routine tasks to be easily automated and robust reports deliver complete visibility. Learn more about SolarWinds N-central

Powerful, flexible IT management tool that includes remote access, patch management, antivirus, asset tracking, backup, and monitoring. Learn more about SolarWinds N-central

Cloud Management Suite

by Cloud Management Suite

Cloud Management Suite is a cloud-based IT systems management solution allowing IT departments to manage all their devices inside or outside the network from the cloud, without the need to deploy agents. Features include discovery, inventory, patch management, remote control and software distribution. With an agentless and cloud-based solution there is never anything to install or configure, IT systems management has never been easier. Learn more about Cloud Management Suite

Manage all of your IT devices, inside or outside your network, without the need to deploy agents. Inventory, Patch, Remote Control. Learn more about Cloud Management Suite

Atera is a cloud-based IT management platform that provides all-in-one solution built for MSPs. Atera offers RMM, PSA & Helpdesk, and remote access in one powerful solution. Ateras innovative platform is simple to use, allowing MSPs to onboard quickly. Atera's disruptive pricing model allows MSPs to pay per technician with unlimited agents, offering transparent and predictable pricing. We offer a free 30-day trial, so sign up now and get started right away! Learn more about Atera

Remote Monitoring Management (RMM), Professional Service Automation (PSA) and remote control - customer happiness in one place. Learn more about Atera

Miradore Management Suite takes all your IT needs in hand, with easy integration and no upfront costs. Manage and optimize your hardware and software assets, while automating routines like deployments, patches and configurations. Move from reactive to proactive maintenance to enjoy improved security, and increase user happiness with timely remote support. Learn more about Miradore Management Suite

Manage your entire IT environment through a single intuitive web interface. Learn more about Miradore Management Suite

Auviks network infrastructure RMM gives MSPs the network visibility and process efficiency they need to boost the profitability of their network services. Our cloud-based software provides unprecedented insight into client networks and automates complex and time-consuming tasks so you can scale your practice effectively. By giving you visibility and actionable data on network infrastructure, Auvik is a great complement to traditional RMM systems that focus on servers and endpoints. Learn more about Auvik for MSPs

Auviks cloud-based network operations software, provides MSPs unprecedented insight into client networks and automates complex tasks. Learn more about Auvik for MSPs

SolarWinds Server & Application Monitor provides deep visibility into health, availability and performance of over 200 enterprise applications and multi-vendor servers out of the box. Proactively monitor and alert on performance issues and simplify troubleshooting from a single dashboard. Easily extend monitoring to any custom or home-grown application. Learn more about Server & Application Monitor

Installs in less than an hour to deliver enterprise-class, agentless, application monitoring for critical applications and servers. Learn more about Server & Application Monitor

IT Asset Management Software. Powerful, comprehensive and feature rich control of IT infrastructure via a modern and intuitive web-based interface. Key features include Automated Inventory, Network Discovery, Software Deployment & Metering, License Management and Financial tracking. Count on reliable, precise and updated information about your software and hardware assets to maximize ROI and decrease TCO. Enjoy rapid, autonomous, hassle free implementation; typically in less than 4 hours! Learn more about Assets

IT Asset Management software. Powerful, comprehensive and feature rich control of IT Assets via a modern and intuitive interface. Learn more about Assets

Sherpa Altitude IG features a set of integrated modules that deliver enterprise class governance capabilities to address eDiscovery, defensible deletion, policy enforcement, analytics, and legal hold. The value of Altitude IG resides in its ability to discover, manage, and govern information across a wide-array of content, including email, PST files, network shares, desktops, SharePoint, and other structured and unstructured data. Learn more about Sherpa Altitude IG

Sherpa Altitude IG features a set of integrated modules that deliver on-demand enterprise information governance. Learn more about Sherpa Altitude IG

Develop and deploy business apps faster with kintone, the no-code high-productivity application platform as a service. Examples of apps built with kintone include software request management, IT asset management, and many more. Learn more about kintone

Bring your company into the 21st century by transforming business processes into agile, centralized cloud apps. No coding required. Learn more about kintone

AlarmsOne

by ManageEngine

If you are a SMB or an Enterprise company, there's a higher chance that you use a number of on-premises or SaaS-based applications to keep your business up and running. These applications include IT monitoring, log management, project management, team collaboration and help desk tools. AlarmsOne seamlessly integrates with all these applications to centralize your alert management in one console. Being a SaaS-based application, AlarmsOne can be accessed anytime, anywhere. Learn more about AlarmsOne

All-in-one alert management for your IT management tools. Learn more about AlarmsOne

CloudEndure provides Cloud Migration and Disaster Recovery from any source to any target, with near zero downtime & no data loss. Business continuity is a click away with CloudEndure Disaster Recovery technology. Our one-touch solution utilizes block-level continuous replication, application stack orchestration & automated machine conversion to ensure near-zero RPO & RTO for all applications, while reducing traditional disaster recovery expenses by over 85%. Get the 2017 DR Survey Report here. Learn more about CloudEndure

CloudEndure provides Cloud Migration and Disaster Recovery from any source to any target, with near zero downtime and no data loss. Learn more about CloudEndure

Axence nVision is all-in-one, professional solution for comprehensive IT management. It responds to the key demands of administrators and CSOs in terms of network and user activity monitoring, hardware and software inventory, remote technical support and data leak protection. It also allows management boards to optimize the costs of servicing IT infrastructure, regardless of its size. Application consists of 5 modules and is free for up to 10 workstations with no time limits. Learn more about Axence nVision

Network and user activity monitoring, hardware and software inventory, remote technical support, protection against data leaks. Learn more about Axence nVision

Vizor Assets manages the complete IT asset lifecycle with a central repository combining network discovery and inventory data with purchase, warranty and maintenance details. Allocation of assets to employees and locations is simplified so you always know exactly who has what. Optional Helpdesk is also available if required. Free online demo and download trial available. Learn more about Vizor HelpDesk & IT Assets

Vizor Assets manages the complete IT asset lifecycle combining network discovery & inventory data with purchase & warranty details. Learn more about Vizor HelpDesk & IT Assets

Capterra-loader

Filter Results (194)

Product Rating

Number of Users

Deployment

Features

Tips & Trends

We know business software inside and out. Check out our blog to see what's happening in the world of software.

Visit the Blog

Oct 18, 2017

From the Source: Women in Tech Jobs Share Their Stories

As you might have seen in myriad studies and news stories, women in tech jobs can face harassment and discrimination in their male-dominated industry. Check out this article to hear stories from women in tech who have overcome challenges and offer advice to other young women pursuing a tech career.

Oct 11, 2017

14 Best Free HTML Editors

Whether you're a beginning website designer or an expert developer, you can always use some coding help. But sometimes help can be expensive. Luckily for you, this post has 14 options for free HTML editors to assist you in creating a well-coded site.