IPAM vs SolarWinds Service Desk

Starting Price

$10,000.00/one-time

$19.00/month/user

Best For

Not provided by vendor

Ideally suited for companies of any size, anywhere, with sophisticated IT organizations looking to deliver superior service to their internal customers (employees & internal other requesters).

Rating


4 / 5
(1)

4.5 / 5
(477)
Read All Reviews

Ideal number of Users

100 - 1000+

2 - 1000+

Ease of Use


3 / 5

4.5 / 5

Customer Support


4.5 / 5

Features & Functionality


3 / 5

4.5 / 5

Value for Money


3 / 5

4.5 / 5

Product Features

  • close Capacity Monitoring
  • check Compliance Management
  • close Event Logs
  • close Hardware Inventory
  • close IT Budgeting
  • check License Management
  • close Patch Management
  • close Remote Access
  • close Scheduling
  • close Software Inventory
  • close User Activity Monitoring
  • close Capacity Monitoring
  • check Compliance Management
  • close Event Logs
  • check Hardware Inventory
  • check IT Budgeting
  • check License Management
  • close Patch Management
  • close Remote Access
  • check Scheduling
  • check Software Inventory
  • close User Activity Monitoring

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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IPAM vs SolarWinds Service Desk

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