ConnectWise Manage vs Uila

Starting Price

Not provided by vendor Not provided by vendor

Best For

Made for companies that sell, service, and support technology- from managed service providers and cloud service providers to managed print, VOIP, VARs.

Uila is a monitoring service for IT & Cloud Ops teams who need to identify performance bottlenecks for business-critical services & plan Workload Migration strategies for Multi-Cloud deployments.

Rating


4.1 / 5
(171)
Read All Reviews

5 / 5
(6)
Read All Reviews

Ideal number of Users

1 - 499

50 - 999

Ease of Use


3.6 / 5


  • "The ease of use and ability to locate the data you're looking for quickly is great. It's been a great tool for us."

  • "Some parts are a little clunky but over all the best I have used. The chat option is very good to have as well."


5 / 5


Customer Support


4 / 5


  • "Complete solution for Managed Service Providers. Great product for tracking your billable time and help desk tickets."

  • "Specific for the MSP industry. Connectwise is also very community driven, so that helps a lot with learning to leverage the software better."


5 / 5


Features & Functionality


4.2 / 5


  • "This program is very easy to navigate and find information that you need to successfully manage your business contact information and orders."

  • "I am able to quickly and easily adjust my day with the team. The scheduling aspect of the app is amazing."


4.8 / 5


Value for Money


3.9 / 5


  • "It tracks time, tickets, staffing/resources all in one roof. It has great job costing and integrates well with lots of other software."

  • "Ve used other much more expensive management platforms in the past, and they cost a lot more and had less features. Connectwise does a ton, and I would highly recommend it for any IT service provider."


5 / 5


Product Features

  • check Capacity Monitoring
  • close Compliance Management
  • check Event Logs
  • close Hardware Inventory
  • check IT Budgeting
  • check License Management
  • check Patch Management
  • check Remote Access
  • check Scheduling
  • close Software Inventory
  • check User Activity Monitoring
  • check Capacity Monitoring
  • close Compliance Management
  • check Event Logs
  • check Hardware Inventory
  • check IT Budgeting
  • close License Management
  • close Patch Management
  • close Remote Access
  • close Scheduling
  • close Software Inventory
  • check User Activity Monitoring

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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ConnectWise Manage vs Uila

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