Freshservice vs ServiceNav

Starting Price

$19.00/month/user

Not provided by vendor

Best For

Freshservice's customers include MSP's, financial organizations, educational institutions and several government organizations.

MSPs of all sizes looking for a, quick to deploy and configure, multi-tenant monitoring solution. Their customers demand portal access, reports and notification of service impacting events.

Rating


4.5 / 5
(362)
Read All Reviews
(0)

Ideal number of Users

1 - 1000+

2 - 99

Ease of Use


4.6 / 5

Customer Support


4.7 / 5

Features & Functionality


4.3 / 5

Value for Money


4.5 / 5

Product Features

  • close Capacity Monitoring
  • check Compliance Management
  • close Event Logs
  • check Hardware Inventory
  • close IT Budgeting
  • check License Management
  • close Patch Management
  • close Remote Access
  • check Scheduling
  • check Software Inventory
  • check User Activity Monitoring
  • check Capacity Monitoring
  • close Compliance Management
  • check Event Logs
  • check Hardware Inventory
  • close IT Budgeting
  • check License Management
  • close Patch Management
  • close Remote Access
  • close Scheduling
  • check Software Inventory
  • close User Activity Monitoring

Screenshots

View 5 screenshots 104551 thumb
View 5 screenshots 127115 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • close Live Online
  • close Webinars
  • check Documentation

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Freshservice vs ServiceNav

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