End-user IT Analytics vs SolarWinds Service Desk

Starting Price

Not provided by vendor

$19.00/month/user

Best For

Global 2000 - companies of at least 500 employees - product is a lot more valuable with companies of 5000+ employees (endpoints).

Ideally suited for companies of any size, anywhere, with sophisticated IT organizations looking to deliver superior service to their internal customers (employees & internal other requesters).

Rating


4.5 / 5
(2)

4.6 / 5
(477)
Read All Reviews

Ideal number of Users

1000+

2 - 1000+

Ease of Use


4 / 5

4.6 / 5

Customer Support


4 / 5

4.7 / 5

Features & Functionality


4.5 / 5

4.4 / 5

Value for Money


4.5 / 5

4.5 / 5

Product Features

  • check Capacity Monitoring
  • check Compliance Management
  • close Event Logs
  • check Hardware Inventory
  • close IT Budgeting
  • check License Management
  • check Patch Management
  • close Remote Access
  • check Scheduling
  • check Software Inventory
  • check User Activity Monitoring
  • close Capacity Monitoring
  • check Compliance Management
  • close Event Logs
  • check Hardware Inventory
  • check IT Budgeting
  • check License Management
  • close Patch Management
  • close Remote Access
  • check Scheduling
  • check Software Inventory
  • check User Activity Monitoring

Screenshots

Capterra screenshot placeholder
View 5 screenshots 101573 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of SolarWinds Service Desk vs End-user IT Analytics

End-user IT Analytics vs SolarWinds Service Desk

Share

share Share Your Comparison of SolarWinds Service Desk vs End-user IT Analytics