SolarWinds N-central vs Whatfix

Starting Price

Not provided by vendor Not provided by vendor

Best For

Growing IT Service Providers and Managed Service Providers (MSPs)

SMBs and Enterprises who are pained with increasing number of customer support queries and spend long hours on training to train their customers.

Ideal number of Users

10 - 1000+

2 - 1000+

Rating


3.9 / 5
(32)
Read All Reviews

4.7 / 5
(57)
Read All Reviews

Ease of Use


3.5 / 5



4.5 / 5


  • "So far WhatFix has lived up to our expectations. It's easy to use and feedback is great."

  • "Easy to use on-boarding software with a genuinely caring team behind it."

Customer Support


3.1 / 5



4.9 / 5


  • "Throughout the process, we were extremely pleased with the customer service from the entire WhatFix team."

  • "End-user experience is very direct. The support staff has been a great resource in getting us up and running."

Features & Functionality


4.1 / 5



4.6 / 5


  • "The application helps to guide your clients to navigate your online portal or website or to effectively use your web product."

  • "We switched to WhatFix and now have an account manager we can reach at any time that has been able to resolve any issues quickly."

Value for Money


3.5 / 5



4.6 / 5


Product Features

  • Access Controls/Permissions
  • Capacity Management
  • Compliance Management
  • Inventory Management
  • Issue Auditing
  • License Management
  • Maintenance Scheduling
  • Patch Management
  • Remote Access/Control
  • Access Controls/Permissions
  • Capacity Management
  • Compliance Management
  • Inventory Management
  • Issue Auditing
  • License Management
  • Maintenance Scheduling
  • Patch Management
  • Remote Access/Control

Screenshots

View 3 screenshots 170144 thumb
View 5 screenshots 127242 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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SolarWinds N-central vs Whatfix

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Whatfix vs SolarWinds N-central