Jira Service Desk vs MyCloudIT

Starting Price

$10.00/month

$8.00/month/user

Best For

IT Teams. Growing companies moving away from using emails for support, who want a solution to be implemented quickly and who want to consolidate systems and use a single platform across IT.

MSPs, ISVs, HSPs

Rating


4.5 / 5
(192)


4.5 / 5
(2)

Ideal number of Users

2 - 1000+

100-499

Ease of Use


4 / 5

5 / 5

Customer Support


4.5 / 5

5 / 5

Features & Functionality


4.5 / 5

5 / 5

Value for Money


4 / 5

5 / 5

Product Features

  • check Capacity Monitoring
  • check Compliance Management
  • check Event Logs
  • check Hardware Inventory
  • check IT Budgeting
  • check License Management
  • check Patch Management
  • check Remote Access
  • check Scheduling
  • check Software Inventory
  • check User Activity Monitoring
  • close Capacity Monitoring
  • close Compliance Management
  • close Event Logs
  • close Hardware Inventory
  • close IT Budgeting
  • check License Management
  • close Patch Management
  • check Remote Access
  • check Scheduling
  • close Software Inventory
  • check User Activity Monitoring

Screenshots

View 5 screenshots 108510 thumb
View 5 screenshots 112279 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • close Documentation

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Jira Service Desk vs MyCloudIT

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