BetterCloud vs Jira Service Desk

Starting Price

Not provided by vendor

$10.00/month

Best For

BetterCloud works with IT and Security teams of all sizes and industries who want to manage and secure the sensitive data stored in SaaS applications.

IT Teams. Growing companies moving away from using emails for support, who want a solution to be implemented quickly and who want to consolidate systems and use a single platform across IT.

Rating


3 / 5
(13)
Read All Reviews

4.5 / 5
(237)
Read All Reviews

Ideal number of Users

2 - 1000+

2 - 1000+

Ease of Use


3.5 / 5

4 / 5

Customer Support


3 / 5

4.5 / 5

Features & Functionality


3.5 / 5

4.5 / 5

Value for Money


3 / 5

4 / 5

Product Features

  • close Capacity Monitoring
  • check Compliance Management
  • check Event Logs
  • close Hardware Inventory
  • close IT Budgeting
  • close License Management
  • close Patch Management
  • close Remote Access
  • close Scheduling
  • close Software Inventory
  • check User Activity Monitoring
  • check Capacity Monitoring
  • check Compliance Management
  • check Event Logs
  • check Hardware Inventory
  • check IT Budgeting
  • check License Management
  • check Patch Management
  • check Remote Access
  • check Scheduling
  • check Software Inventory
  • check User Activity Monitoring

Screenshots

View 4 screenshots 80271 thumb
View 5 screenshots 108510 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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BetterCloud vs Jira Service Desk

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