ConnectWise Automate vs SolarWinds Service Desk

Starting Price

Not provided by vendor

$19.00/month/user

Best For

IT Service Providers and Managed Service Providers (MSPs)

Ideally suited for companies of any size, anywhere, with sophisticated IT organizations looking to deliver superior service to their internal customers (employees & internal other requesters).

Rating


4 / 5
(85)


4.5 / 5
(477)

Ideal number of Users

1 - 1000+

2 - 1000+

Ease of Use


3.5 / 5

4.5 / 5

Customer Support


4 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4 / 5

4.5 / 5

Product Features

  • check Capacity Monitoring
  • check Compliance Management
  • check Event Logs
  • check Hardware Inventory
  • close IT Budgeting
  • check License Management
  • check Patch Management
  • check Remote Access
  • close Scheduling
  • check Software Inventory
  • check User Activity Monitoring
  • close Capacity Monitoring
  • check Compliance Management
  • close Event Logs
  • check Hardware Inventory
  • check IT Budgeting
  • check License Management
  • close Patch Management
  • close Remote Access
  • check Scheduling
  • check Software Inventory
  • close User Activity Monitoring

Screenshots

View 5 screenshots 50204 thumb
View 5 screenshots 101573 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of SolarWinds Service Desk vs ConnectWise Automate

ConnectWise Automate vs SolarWinds Service Desk

Share

share Share Your Comparison of SolarWinds Service Desk vs ConnectWise Automate