Device42 vs Jira Service Desk

Starting Price

$1,499.00/year

$10.00/month

Best For

Data centers in excess of 2,000 square feet and more than 100 devices are entry-level candidates for Device42. Device42 scales to hundreds of thousands of devices, as well.

IT Teams. Growing companies moving away from using emails for support, who want a solution to be implemented quickly and who want to consolidate systems and use a single platform across IT.

Rating


5 / 5
(47)


4.5 / 5
(226)

Ideal number of Users

1 - 1000+

2 - 1000+

Ease of Use


4.5 / 5

4 / 5

Customer Support


5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


5 / 5

4 / 5

Product Features

  • close Capacity Monitoring
  • check Compliance Management
  • close Event Logs
  • check Hardware Inventory
  • check IT Budgeting
  • check License Management
  • close Patch Management
  • close Remote Access
  • close Scheduling
  • check Software Inventory
  • close User Activity Monitoring
  • check Capacity Monitoring
  • check Compliance Management
  • check Event Logs
  • check Hardware Inventory
  • check IT Budgeting
  • check License Management
  • check Patch Management
  • check Remote Access
  • check Scheduling
  • check Software Inventory
  • check User Activity Monitoring

Screenshots

View 5 screenshots 149176 thumb
View 5 screenshots 108510 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Device42 vs Jira Service Desk

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