ConnectWise Automate vs SysTrack Digital Experience Monitoring

Starting Price

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Best For

IT Service Providers and Managed Service Providers (MSPs)

Lakeside Software serves IT teams throughout the world and across all types of industries. Because of its scalability capabilities, SysTrack is preferred by middle to large-scale enterprises.

Ideal number of Users

1 - 1000+

500 - 1000+

Rating


4.2 / 5
(89)
Read All Reviews

4.9 / 5
(22)
Read All Reviews

Ease of Use


3.5 / 5


  • "I believe this is still the best RMM around, but it's a bit clunky and often slow."

  • "This program tells me everything I need to know about a client computer at a glance. Very easy to use and has a simple user interface."


4.7 / 5


Customer Support


3.8 / 5



4.9 / 5


Features & Functionality


4.4 / 5


  • "It will allow you to completely automate patches and updates from Microsoft. A great built-in remote support tool with screen connect."

  • "Lab tech values their customer service. They are responsive and quick to action."


4.7 / 5


  • "Systrack provides true visibility into the end user experience utilizing data collected from multiple end-points."

  • "The data collected has been transformed into actionable information through easy to read visualisations."

Value for Money


3.9 / 5



4.9 / 5


Product Features

  • Access Controls/Permissions
  • Capacity Management
  • Compliance Management
  • Inventory Management
  • Issue Auditing
  • License Management
  • Maintenance Scheduling
  • Patch Management
  • Remote Access/Control
  • Access Controls/Permissions
  • Capacity Management
  • Compliance Management
  • Inventory Management
  • Issue Auditing
  • License Management
  • Maintenance Scheduling
  • Patch Management
  • Remote Access/Control

Screenshots

View 5 screenshots 50216 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

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ConnectWise Automate vs SysTrack Digital Experience Monitoring

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SysTrack Digital Experience Monitoring vs ConnectWise Automate