Jira Service Desk vs CrashPlan

Starting Price

$10.00/month

Not provided by vendor

Best For

IT Teams. Growing companies moving away from using emails for support, who want a solution to be implemented quickly and who want to consolidate systems and use a single platform across IT.

Web-based data protection tool that enables IT professionals and small businesses to manage back up of user files, external hard drives, and NAS while enabling retention of deleted files.

Rating


4.5 / 5
(226)


4.5 / 5
(204)

Ideal number of Users

2 - 1000+

1 - 499

Ease of Use


4 / 5

4.5 / 5

Customer Support


4.5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4 / 5

4.5 / 5

Product Features

  • check Capacity Monitoring
  • check Compliance Management
  • check Event Logs
  • check Hardware Inventory
  • check IT Budgeting
  • check License Management
  • check Patch Management
  • check Remote Access
  • check Scheduling
  • check Software Inventory
  • check User Activity Monitoring
  • close Capacity Monitoring
  • check Compliance Management
  • close Event Logs
  • close Hardware Inventory
  • close IT Budgeting
  • close License Management
  • check Patch Management
  • check Remote Access
  • close Scheduling
  • close Software Inventory
  • check User Activity Monitoring

Screenshots

View 5 screenshots 108510 thumb
View 4 screenshots 176490 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation

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Jira Service Desk vs CrashPlan

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