CrashPlan vs Im OnCall

Starting Price

Not provided by vendor


Best For

Web-based data protection tool that enables IT professionals and small businesses to manage back up of user files, external hard drives, and NAS while enabling retention of deleted files.

Im OnCall is for companies that need to remotely access customer computers in order to provide customer support. I'm OnCall is also a phone and chat help desk solution.


4.6 / 5
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Ideal number of Users

1 - 499

Not provided by vendor

Ease of Use

4.5 / 5

  • "Excellent easy to use software and also very secure."

  • "Great product that is easy to use and does what it says."

Customer Support

4.5 / 5

  • "I use it both on my PC and MAC, it works great on both. Also they have a very friendly customer service."

  • "We have not had any complaints about CrashPlan over all as a backup solution. It is versatile, easy to use and their support staff is great."

Features & Functionality

4.4 / 5

  • "The simplicity of using the software is amazing. The customer support is there 100."

  • "Simple interface, excellent support, and the peace of mind knowing that your users are backed up."

Value for Money

4.5 / 5

  • "Data is encrypted and secure. It is easy to set up and use and very cost effective."

  • "Would recommend to anyone. Great product at a fair price."

Product Features

  • close Capacity Monitoring
  • check Compliance Management
  • close Event Logs
  • close Hardware Inventory
  • close IT Budgeting
  • close License Management
  • check Patch Management
  • check Remote Access
  • close Scheduling
  • close Software Inventory
  • check User Activity Monitoring
Not provided by vendor


View 4 screenshots 176490 thumb
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  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor


  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation
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CrashPlan vs Im OnCall


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