Favro vs Im OnCall

Starting Price

$6.80/month/user

$299.95/year

Best For

Entrepreneurial fast-growing companies (Unicorns), progressive enterprises, and start-ups looking to bring business agility to their whole organization.

Im OnCall is for companies that need to remotely access customer computers in order to provide customer support. I'm OnCall is also a phone and chat help desk solution.

Rating


4.4 / 5
(395)
Read All Reviews
(0)

Ideal number of Users

1 - 1000+

Not provided by vendor

Ease of Use


4.2 / 5


  • "Dashboard is user friendly and easy to navigate. Great at helping me complete tasks and help the team stay organized."

  • "Great for small and big teams. As easy to use as Trello but with better management and features."



Customer Support


4.3 / 5


  • "Favro offers amazing customer support and are very quick to implement new feature requests and fix bugs."

  • "Provides great customer service and meets all of our needs."



Features & Functionality


4.1 / 5


  • "It was really good overallIt's really soothing to see the beautiful UI in favro and work with it."

  • "Good for an agency like us who work on multiple clients and projects. It's easy to clearly navigate in between projects and clients."



Value for Money


4.1 / 5


  • "Would be nice though, if comments on favro cards would also be synced back to jira. It also saves money since we don't need post-its anymore."

  • "Overall it's fine for the price, but card UX needs work."



Product Features

  • close Capacity Monitoring
  • close Compliance Management
  • close Event Logs
  • close Hardware Inventory
  • check IT Budgeting
  • check License Management
  • check Patch Management
  • close Remote Access
  • check Scheduling
  • close Software Inventory
  • close User Activity Monitoring
Not provided by vendor

Screenshots

View 5 screenshots 184919 thumb
View 1 screenshot 24756 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

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Favro vs Im OnCall

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