Remote Desktop Manager vs SysTrack Digital Experience Monitoring

Starting Price

$199.99/one-time/user

Not provided by vendor

Best For

Remote Desktop Manager is intended for sysadmins and IT pros ranging from stand-alone users to Fortune 500 companies. RDM is the perfect solution for IT teams looking to centralize remote connections.

Lakeside Software serves IT teams throughout the world and across all types of industries. Because of its scalability capabilities, SysTrack is preferred by middle to large-scale enterprises.

Ideal number of Users

1 - 1000+

500 - 1000+

Rating


4.6 / 5
(231)
Read All Reviews

4.9 / 5
(22)
Read All Reviews

Ease of Use


4.4 / 5


  • "Easy to use, easy set up. Organization is amazing, other than that, it does exactly what it says."

  • "Most common features are easy to use and easy to find. Seems to be very reliable at this point."


4.7 / 5


Customer Support


4.4 / 5



4.9 / 5


Features & Functionality


4.5 / 5


  • "Easy management of 100s of servers, tabbed interface and good options for password and account management."

  • "I am a big fan of well thought out interfaces."


4.7 / 5


  • "Systrack provides true visibility into the end user experience utilizing data collected from multiple end-points."

  • "The data collected has been transformed into actionable information through easy to read visualisations."

Value for Money


4.5 / 5


  • "Price is very cheap for all the bells and whistles it has. Supports a wide variety of systems."

  • "It keeps all of our systems, tools, and passwords all in one simple to use interface that is surprisingly at an affordable price."


4.9 / 5


Product Features

  • Access Controls/Permissions
  • Capacity Management
  • Compliance Management
  • Inventory Management
  • Issue Auditing
  • License Management
  • Maintenance Scheduling
  • Patch Management
  • Remote Access/Control
  • Access Controls/Permissions
  • Capacity Management
  • Compliance Management
  • Inventory Management
  • Issue Auditing
  • License Management
  • Maintenance Scheduling
  • Patch Management
  • Remote Access/Control

Screenshots

View 5 screenshots 196570 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

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Remote Desktop Manager vs SysTrack Digital Experience Monitoring

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SysTrack Digital Experience Monitoring vs Remote Desktop Manager