Whatfix vs LogMeIn Central

Starting Price

Not provided by vendor Not provided by vendor

Best For

SMBs and Enterprises who are pained with increasing number of customer support queries and spend long hours on training to train their customers.

Small Business, Mid Size Business, and Large Enterprises in Internal IT, MSPs, and Tech Support organizations.

Ideal number of Users

2 - 1000+

1 - 999

Rating


4.7 / 5
(57)
Read All Reviews

4.5 / 5
(285)
Read All Reviews

Ease of Use


4.5 / 5


  • "So far WhatFix has lived up to our expectations. It's easy to use and feedback is great."

  • "Easy to use on-boarding software with a genuinely caring team behind it."


4.4 / 5


  • "I have used this several time to have people help me on my computer and it has worked great and is easy to use and install."

  • "If you can stick with the free plan, it is a great and easy to use tool."

Customer Support


4.9 / 5


  • "Throughout the process, we were extremely pleased with the customer service from the entire WhatFix team."

  • "End-user experience is very direct. The support staff has been a great resource in getting us up and running."


4.1 / 5


  • "Doesn't have many Pc requirements to use. Well known in the gaming community for doing LAN play."

  • "Ve almost never had cause to contact tech support - after many years of use - so that tells a lot right there."

Features & Functionality


4.6 / 5


  • "The application helps to guide your clients to navigate your online portal or website or to effectively use your web product."

  • "We switched to WhatFix and now have an account manager we can reach at any time that has been able to resolve any issues quickly."


4.3 / 5


  • "I liked how easy this product is to use. The interface is very clean and intuitive."

  • "Not having to put addition on building to have extra work force was wonderful."

Value for Money


4.6 / 5



3.7 / 5


  • "This is a very smart product and it's cost effective, especially in terms of the solutions it provides."

  • "Price is good for small office with limited computers. Works with all browsers that I have tried it with, although some better than others."

Product Features

  • Access Controls/Permissions
  • Capacity Management
  • Compliance Management
  • Inventory Management
  • Issue Auditing
  • License Management
  • Maintenance Scheduling
  • Patch Management
  • Remote Access/Control
  • Access Controls/Permissions
  • Capacity Management
  • Compliance Management
  • Inventory Management
  • Issue Auditing
  • License Management
  • Maintenance Scheduling
  • Patch Management
  • Remote Access/Control

Screenshots

View 5 screenshots 127242 thumb
View 5 screenshots 93695 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Whatfix vs LogMeIn Central

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LogMeIn Central vs Whatfix