LogMeIn Central vs SoftExpert ITSM

Starting Price

Not provided by vendor

$1,000.00/one-time

Best For

Small Business, Mid Size Business, and Large Enterprises in Internal IT, MSPs, and Tech Support organizations.

Organizations looking for a web-based software platform to streamline business processes, improve their performance, manage quality and meet compliance to requirements, standards and regulations.

Ideal number of Users

1 - 999

1 - 1000+

Rating


4.5 / 5
(284)
Read All Reviews

4 / 5
(1)

Ease of Use


4.4 / 5


  • "I have used this several time to have people help me on my computer and it has worked great and is easy to use and install."

  • "If you can stick with the free plan, it is a great and easy to use tool."


4 / 5


Customer Support


4.1 / 5


  • "Doesn't have many Pc requirements to use. Well known in the gaming community for doing LAN play."

  • "Ve almost never had cause to contact tech support - after many years of use - so that tells a lot right there."


5 / 5


Features & Functionality


4.3 / 5


  • "I liked how easy this product is to use. The interface is very clean and intuitive."

  • "Not having to put addition on building to have extra work force was wonderful."


4 / 5


Value for Money


3.7 / 5


  • "This is a very smart product and it's cost effective, especially in terms of the solutions it provides."

  • "Price is good for small office with limited computers. Works with all browsers that I have tried it with, although some better than others."


4 / 5


Product Features

  • Access Controls/Permissions
  • Capacity Management
  • Compliance Management
  • Inventory Management
  • Issue Auditing
  • License Management
  • Maintenance Scheduling
  • Patch Management
  • Remote Access/Control
  • Access Controls/Permissions
  • Capacity Management
  • Compliance Management
  • Inventory Management
  • Issue Auditing
  • License Management
  • Maintenance Scheduling
  • Patch Management
  • Remote Access/Control

Screenshots

View 5 screenshots 93695 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

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LogMeIn Central vs SoftExpert ITSM

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SoftExpert ITSM vs LogMeIn Central