ManageEngine Desktop Central vs HarmonyPSA

Starting Price

$795.00/one-time/user

$55.00/month/user

Best For

All Enterprises

IT services and consulting companies, MSPs and ISVs with complex billing models looking for a consolidated system to automate business process, improving efficiency, accuracy and visibility.

Ideal number of Users

1 - 1000+

10 - 999

Rating


4.3 / 5
(54)
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4.5 / 5
(17)
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Ease of Use


4.1 / 5


  • "Ease of use, available feature to monitor status of specific computer desktop, server and laptop."

  • "I also use the mobile device management feature which is easy to use."


4 / 5


Customer Support


3.7 / 5


  • "Asset management functionality. Integration with Service Desk Plus."

  • "Control of the desktop and Tech support rocks."


4.5 / 5


Features & Functionality


4.3 / 5


  • "Best software I have used for quite some time, excellent."

  • "Great remote support software suite providing easy way to connect remotely or get software inventory."


4.2 / 5


  • "Harmony is a great product that caters for the numerous commercial and contractual requirements of projects and frameworks."

  • "They have a relatively small team, but their staff is intimately knowledgeable about the product, and any support requests are fulfilled quickly."

Value for Money


4.2 / 5


  • "From what I can remember the price was fair with the discount offered."

  • "Desktop Central also reports warranty information on systems which is helpful for budgeting purposes."


4.3 / 5


Product Features

  • Access Controls/Permissions
  • Capacity Management
  • Compliance Management
  • Inventory Management
  • Issue Auditing
  • License Management
  • Maintenance Scheduling
  • Patch Management
  • Remote Access/Control
  • Access Controls/Permissions
  • Capacity Management
  • Compliance Management
  • Inventory Management
  • Issue Auditing
  • License Management
  • Maintenance Scheduling
  • Patch Management
  • Remote Access/Control

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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ManageEngine Desktop Central vs HarmonyPSA

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HarmonyPSA vs ManageEngine Desktop Central