ITarian vs SolarWinds Service Desk

Starting Price

Not provided by vendor

$19.00/month/user

Best For

ITarian's mission is to provide all Managed Service Providers (MSP's) and Enterprises with IT management solutions for free forever.

Ideally suited for companies of any size, anywhere, with sophisticated IT organizations looking to deliver superior service to their internal customers (employees & internal other requesters).

Rating


5 / 5
(2)

4.5 / 5
(477)
Read All Reviews

Ideal number of Users

1000+

2 - 1000+

Ease of Use


4.5 / 5

4.5 / 5

Customer Support


5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


5 / 5

4.5 / 5

Product Features

  • close Capacity Monitoring
  • close Compliance Management
  • close Event Logs
  • close Hardware Inventory
  • close IT Budgeting
  • close License Management
  • check Patch Management
  • check Remote Access
  • close Scheduling
  • close Software Inventory
  • close User Activity Monitoring
  • close Capacity Monitoring
  • check Compliance Management
  • close Event Logs
  • check Hardware Inventory
  • check IT Budgeting
  • check License Management
  • close Patch Management
  • close Remote Access
  • check Scheduling
  • check Software Inventory
  • close User Activity Monitoring

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • close Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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ITarian vs SolarWinds Service Desk

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