Codima Toolbox vs PrefixNE vs SolarWinds Service Desk

Starting Price

$299.00/one-time

$394.94/one-time

$19.00/month/user

Best For

Not provided by vendor

Not provided by vendor

Ideally suited for companies of any size, anywhere, with sophisticated IT organizations looking to deliver superior service to their internal customers (employees & internal other requesters).

Rating

(0)

(0)


4.5 / 5
(477)

Ideal number of Users

500 - 1000+

Not provided by vendor

2 - 1000+

Ease of Use


4.5 / 5

Customer Support


4.5 / 5

Features & Functionality


4.5 / 5

Value for Money


4.5 / 5

Product Features

  • check Capacity Monitoring
  • check Compliance Management
  • close Event Logs
  • check Hardware Inventory
  • close IT Budgeting
  • close License Management
  • close Patch Management
  • close Remote Access
  • close Scheduling
  • check Software Inventory
  • check User Activity Monitoring
  • close Capacity Monitoring
  • check Compliance Management
  • close Event Logs
  • check Hardware Inventory
  • close IT Budgeting
  • check License Management
  • close Patch Management
  • close Remote Access
  • close Scheduling
  • close Software Inventory
  • check User Activity Monitoring
  • close Capacity Monitoring
  • check Compliance Management
  • close Event Logs
  • check Hardware Inventory
  • check IT Budgeting
  • check License Management
  • close Patch Management
  • close Remote Access
  • check Scheduling
  • check Software Inventory
  • close User Activity Monitoring

Screenshots

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Capterra screenshot placeholder
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • close In Person
  • close Live Online
  • close Webinars
  • close Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Codima Toolbox vs PrefixNE vs SolarWinds Service Desk

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