EzBackup vs Jira Service Desk

Rating


4 / 5
(1)


4.5 / 5
(212)

Starting Price

$49.99/one-time/user

$10.00/month

Best For

Not provided by vendor

IT Teams. Growing companies moving away from using emails for support, who want a solution to be implemented quickly and who want to consolidate systems and use a single platform across IT.

Ideal number of Users

1

2 - 1000+

Ease of Use


5 / 5

4 / 5

Customer Support


4 / 5

4.5 / 5

Features & Functionality


4 / 5

4.5 / 5

Value for Money


5 / 5

4 / 5

Product Features

Not provided by vendor
  • check Capacity Monitoring
  • check Compliance Management
  • check Event Logs
  • check Hardware Inventory
  • check IT Budgeting
  • check License Management
  • check Patch Management
  • check Remote Access
  • check Scheduling
  • check Software Inventory
  • check User Activity Monitoring

Screenshots

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View 5 screenshots 108510 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • close Webinars
  • close Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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EzBackup vs Jira Service Desk

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