Netformx DesignXpert vs SolarWinds Service Desk

Starting Price

$2,500.00/one-time/user

$19.00/month/user

Best For

Solution providers creating IT solutions for their enterprise customers. Could include Service Providers, Systems Integrators, VARs, Vendors, Distributors.

Ideally suited for companies of any size, anywhere, with sophisticated IT organizations looking to deliver superior service to their internal customers (employees & internal other requesters).

Rating

(0)
4.6 / 5
(480)
Read All Reviews

Ideal number of Users

1 - 1000+

2 - 1000+

Ease of Use


4.6 / 5

Customer Support


4.7 / 5

Features & Functionality


4.4 / 5

Value for Money


4.5 / 5

Product Features

Not provided by vendor
  • close Capacity Monitoring
  • check Compliance Management
  • close Event Logs
  • check Hardware Inventory
  • check IT Budgeting
  • check License Management
  • close Patch Management
  • close Remote Access
  • check Scheduling
  • check Software Inventory
  • check User Activity Monitoring

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • close Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Netformx DesignXpert vs SolarWinds Service Desk

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